Clinique Sainte - Geneviève

France - Paris
3.6 201 reviews

About Clinique Sainte - Geneviève Overseas patients are welcomed by this highly trained and experienced surgeon and his team at their clinic located at Baja California in Mexico. A full range of affordable surgical and non surgical cosmetic procedures are performed at the clinic. The clinic is fitted with state of the art equipment and cutting edge procedures are performed to transform the appearance of patients. Services provided incl... (Show more)

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3.6 (201 reviews)
4.8 
Staff
4.0 
Punctuality
3.9 
Communication
4.7 
Competence

  • all
  • incompetent (1)
  • right on time (8)
  • wasted my time (4)
  • outdated equipment (2)
  • nice staff (45)
  • high tech (7)
  • well-communicated (14)
  • totally competent (10)
  • bad communication (8)
  • bad behavior (4)

Clinique Sainte - Geneviève Reviews

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Overall a nice private clinic. I had two ambulatory surgeries in the last two months (hallux valgus both feet) and the service was good. The reception and payment process it's fast and easy. The assistant nurses and the nurses are very kind, patient and professional (I think they are the biggest assets of the clinic). The checkout process could be better organized (more clear timeline) but that is just me nick picking. To summarize, I highly recommend this clinic.... (Show more)

Cecilia Arenas - a year ago - Review Provided by Google Maps

Thank you Anissa for the very pleasant welcome

Janet ZADI - a year ago - Review Provided by Google Maps

frankly very very welcome thank you to Anissa nothing to say welcoming smiling it's so rare in hospitals and clinics. Thanks to Doctor Faivre also

Cesar paris - a year ago - Review Provided by Google Maps

What I expected from Dr Jean Marie Faire was a result as close as possible to my desires, What I got was an even more beautiful result than I had imagined... Thank you so much ! The Clinic and the girls at reception, I want to give 5 stars ⭐️ just for the patience with the patients! It's not easy to gently manage requests, all different, they manage it very well! One day we should be able to rate patients.... This Clinic is up to date, pleasant because the staff is well chosen. No fuss... A simple human connection! Svetlana... (Show more)

Stephane Sultan - a year ago - Review Provided by Google Maps

It’s crazy this wave of positive reviews now when the rating is still so low!! I would have seen all this before, I would never have been to your house! Google should really monitor these dishonest establishments that go so far as to invent fake reviews to rebuild their reputation! Fortunately, those who read it more sensibly will not fall for the sign! Pathetic 🙄... (Show more)

makeup addict - a year ago - Review Provided by Google Maps

Good morning, We invite you to send us more details about your complaint to qualite@stegenevieve.fr Sincerely

Response from the ownera year ago

Unmissable from every point of view. Welcome, administrative and medical care, impeccable surgical service worthy of great professionals. Big thanks.

christian landais - a year ago - Review Provided by Google Maps

Good morning, Apparently this is the only way to reach the clinic!! I have a very, very big problem with billing: fees paid in full to the clinic by ME (coverage accepted by the S.S) as well as by Social Security, therefore a TOO PERCEIVED by the clinic!! and me 0!! It's all out of my pocket. ASHAMED !! A manager was supposed to call me, I'm still waiting for his call!! No one answers the phone !! Impossible to find a manager. It is a question that I will not be reimbursed and that the clinic will be paid TWICE. Too bad because the medical staff are wonderful.... (Show more)

ribeiro rose - a year ago - Review Provided by Google Maps

Good morning Thank you for taking the time to leave your comment. We are really sorry that the billing for your file left you with a negative impression. We are committed to doing what is necessary to ensure that this does not happen again and will study your file with the greatest attention. Do not hesitate to contact us via the email direction@stegeneviève.fr for any other comments, suggestions or concerns. Patient satisfaction is one of our priorities, We will be happy to improve if you are willing to give us another chance.

Response from the ownera year ago

Very welcoming, friendly staff. The nurses are great, adorable and very attentive to patients. I recommend this clinic.

Audrey Samson - a year ago - Review Provided by Google Maps

thank you for your opinion We transmit to our teams

Response from the ownera year ago

Excellent clinic. I would particularly like to thank the nurses on the 3rd floor who were adorable and who showed kindness day and night when I had surgery. Thank you also to all the staff who took great care of us 😊. …

EMILIE BRUNA - a year ago - Review Provided by Google Maps

Thank you for your comment, We will send your feedback to the teams

Response from the ownera year ago

A sketch The two reception secretaries are not worthy of a private clinic. They treat patients with disconcerting relaxation, have fun with each other, answer their private calls from which the entire waiting room can benefit, play on "snapchat"... everything seems disorganized in the way they welcome patients. The mask seems to be obligatory in the clinic, but obviously not for them... in short... I thought I was hallucinating watching this ride during my visit to the waiting room. At least it's entertaining during the long wait to see the doctors, but it's still not serious!... (Show more)

Michel Anj - a year ago - Review Provided by Google Maps

Good morning Thank you for taking the time to leave your comment. We are really sorry that your stay, particularly the welcome, at the Ste Geneviève clinic left you with a negative impression. We are committed to doing what is necessary to ensure that this does not happen again. Do not hesitate to contact us via the email direction@stegeneviève.fr for any other comments, suggestions or concerns. We will be happy to improve if you are willing to give us another chance.

Response from the ownera year ago

Very good address for an aesthetic operation. Very competent and very human team, the block team very professional and attentive. I will go back and recommend it to my friends.

sylvie maire - a year ago - Review Provided by Google Maps

Thank you for your comment, We transmit to our teams Looking forward to welcoming you again

Response from the ownera year ago

Lack of seriousness about patient scheduling times. Reception room too noisy

pierre jm - a year ago - Review Provided by Google Maps

Good morning Thank you for taking the time to leave your comment. We are really sorry that your visit to the Clinic left you with a negative impression. We are committed to doing what is necessary to ensure that this does not happen again. Do not hesitate to contact us via secretariat.direction@stegenevieve.fr for any other comments, suggestions or concerns. Patient satisfaction is one of our priorities, We will be happy to improve if you are willing to give us another chance The management of the Sainte Geneviève Clinic

Response from the ownera year ago

Very competent and approachable doctor. The care provided is top notch, as well as very good interpersonal skills. Thank you for my daughter Altèa, she is delighted.

Christine mellier - a year ago - Review Provided by Google Maps

Thank you for your message, We transmit to the teams

Response from the ownera year ago

Very bad experience with the administration while the care part and the nursing staff are great. But the administration is truly horrible... people who have no politeness, you have to keep calling to get even the slightest document. It's really a shame! I would advise going to consult the specialists but in another structure to avoid having to deal with this lack of professionalism.... (Show more)

Carole Juge - a year ago - Review Provided by Google Maps

Good morning Thank you for taking the time to leave your comment. We are truly sorry that the Clinic administration left you with a negative impression. We are committed to doing what is necessary to ensure that this does not happen again. Do not hesitate to contact us via the email direction@stegeneviève.fr for any other comments, suggestions or concerns. Patient satisfaction is one of our priorities.

Response from the ownera year ago

A very kind and efficient doctor, he reassured me and gave me confidence throughout the procedure. I'm definitely starting it again

altea zlck - a year ago - Review Provided by Google Maps

Thank you for your message, We transmit to the teams

Response from the ownera year ago

The staff is particularly friendly and smiling while being very efficient. I was greeted by everyone in the clinic, even by those who didn't take care of me. When you come for an operation and you are stressed, good contact with the caregivers is important to relieve the pressure and it went very well thanks to them. I warmly recommend.... (Show more)

Odile RONAT - a year ago - Review Provided by Google Maps

We thank you for your opinion which we will pass on to our teams. We do everything we can to ensure that your stay meets your expectations.

Response from the ownera year ago

Very good clinic. The medical team is top notch. Anissa at reception does a very hard job and is always available for patients.

Allan Angele - a year ago - Review Provided by Google Maps

We thank you for your opinion which we will pass on to our teams. We do everything we can to ensure that your stay meets your expectations.

Response from the ownera year ago

So relieved, I won't get my endoscopy done over there. Traumatized by the male anesthetist who received me for the 1st consultation related to my health history record. Stressful, apathetic and cold ambiance in the administration area location. Thx gosh, my doctor sent me to another hospital! 🙏 …

Caroline Quan - a year ago - Review Provided by Google Maps

Worst Clinic!!! Trying to spend more time improving the reception, organization and administration of the live clinic than trying to improve your virtual image under Google reviews, I think that will be a good start!

Kari's Fashion Truck - a year ago - Review Provided by Google Maps

Dear, We have taken your opinion into account and we are sorry to have left you with a negative impression. Please note that we work daily to improve our services so that your satisfaction is complete. You can contact us by email at secretariat.direction@stegenevieve.fr Do not hesitate to let us know about events that require your advice. The management of the Sainte Geneviève Clinic

Response from the ownera year ago

Very welcoming staff Doctors and nurses attentive and very professional

Chantale Gicquel - a year ago - Review Provided by Google Maps

Thank you for your positive feedback on the Clinic We transmit to our teams Clinic Management

Response from the ownera year ago
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Question and Answer

Address: 29 Rue Sarette, Paris, 75014France
Marker
Leaflet QanoMed
Dr Eric Bouhanna
Surgeon
Dr Eric Bouhanna

And Aesthetic Plastic Surgeon In Paris. Specializing In Cosmetic And Reconstructive Plastic Surgery Specializing Inhair Surgery. Registered As A Plastic Surgeon At The Medical Society Of Paris. Securities And Academic • Former Head Of Clinical Assistant Hospital Paris Clinical Director - Assistant In The Department Of Plastic And Aesthetic Surgery Professor Jean-Marie Servant And Professor Marc Revol St. Louis Hospital. • Former Assistant Hospital Of Paris Assistant In The Department Of Plastic And Aesthetic Surgery Professorlaurent Lantieri. Thesis: Face Transplant "Facial Allotransplantation: Analysis Of" Surgical Techniques • Internal Plastic Surgery Hospital Of Old Paris • Member Of The College Of French And Aesthetic Plastic Surgery • Member Of The French Society Of Plastic Surgery And Cosmetic Reconstructice (Sofcpre) • Desc Diploma Of Plastic Surgery And Cosmetic Restorative • State Of Doctor Degree In Medicine • The Micro-Surgical Techniques For Teacher: • Diploma Of General Surgery Paris • Surgical Anatomy Iud Head And Neck (Faculty Of Medicine Paris V) • Anatomy Of Applied To Plastic Surgery (Faculty Of Medicine Paris Vii) • Charge To The Teaching Of Surgical Pathology And Therapeutic Scalp • Expert With Of Anti-Age Magazine