Clinique Saint-Charles

France - Lyon
3.9 166 reviews

About Clinique Saint-Charles Helping patients live life with renewed enthusiasm is the focus of this highly qualified and experienced plastic and reconstructive surgeon who consults with patients at his clinic located at Lyon in France. A detailed initial consultation is scheduled and the needs of patients assessed and all procedures are performed after giving patients fifteen days to think about their decision. The safety and comfort ... (Show more)

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3.9 (166 reviews)
4.5 
Staff
4.3 
Punctuality
4.0 
Communication
4.3 
Competence

  • all
  • bad communication (8)
  • incompetent (2)
  • well-communicated (16)
  • high tech (6)
  • wasted my time (2)
  • bad behavior (7)
  • totally competent (6)
  • outdated equipment (1)
  • right on time (7)
  • nice staff (37)

Clinique Saint-Charles Reviews

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Hello, on December 21 I underwent a spinal hernia operation, Dr. C. Ginguene and his assistant performed a very complex and fantastic operation. I would like to sincerely thank Dr. Ginguene and Dr. Henri Cuche from the anesthesia department as assistant. With their help, I was freed from terrible and excruciating pain. All the hospital staff are very attentive.... Thank you very much and that everything has always been great in your life and your work 👍 Thank you and happy new year to all 🎅 🤶... (Show more)

GERAR MARTIN - a year ago - Review Provided by Google Maps

Very bad experience, impossible to contact them, it's a robot that answers you, then it tries to pass you the switchboard of the ophthalmology service without success after 4 times. Then I called the hospital switchboard 8 minutes and it hangs up on you

Annie Champion - a year ago - Review Provided by Google Maps

Accustomed to clinics and hospitals, this is the first time that I have been so relaxed for an operation. Splendid welcome, wonderful team who made us feel very comfortable. The fees hurt but for the service given it is understandable.

Lucie Colbert - a year ago - Review Provided by Google Maps

everything is perfect - welcome - care - and above all competent, friendly and attentive staff

Christian GERIN - a year ago - Review Provided by Google Maps

Hospitalization of my daughter for 4 wisdom teeth Top-notch nursing equipment and super stomatologist intervention!! on the other hand, expeditious reception to the standard for entry and exit. the time!!! non-existent telephone switchboard staff does not respond whether it is reception or accounting, who did not give me the right doc for my mutual reimbursement. I tried to call a consultation service to be updated in relationships no possibility on their part. I will have to travel to the clinic!!!! Ashamed... (Show more)

Barka Ayari - a year ago - Review Provided by Google Maps

The reception staff, the surgeon and his team, the anesthesia and the nurses are all very professional and very pleasant. I felt surrounded and well taken care of, all my questions were answered with kindness. I recommend this clinic.

Annie Germain - a year ago - Review Provided by Google Maps

When you arrive at the Clinic, everything is clearly indicated. Dr. MEUSNIER's secretary is TOP. Thank you for your welcome, your kindness and your professionalism. Thank you to Dr MEUSNIER who is an excellent professional. He is punctual, attentive. The explanations are clear and takes the time to answer questions. Good diagnosis.... (Show more)

Fabienne Neymarck - a year ago - Review Provided by Google Maps

But big parking problem

Bernadette Gervaz - a year ago - Review Provided by Google Maps

Ms. Gervaz, Thank you for sharing your experience regarding parking at Clinique Saint Charles. We understand your frustration. The difficulty of parking in the Croix Rousse district is a known problem, impacting access to our clinic. The municipality is working to improve the situation via the public transportation network, an alternative that we encourage our visitors to consider. We appreciate your patience and remain attentive to any additional suggestions or concerns. Sincerely

Response from the ownera year ago

Taken care of very quickly following a rupture of the Achilles tendon diagnosed late, everything was resolved upon consultation with a reassuring surgeon and a top administrative and medical team. We then live again when we can walk normally again after the remarkable work of Dr. Bissuel and his team who, in addition to their high level of competence, have real empathy towards their patients; I would highly recommend this establishment... (Show more)

MARC BOUCHET - a year ago - Review Provided by Google Maps

Superb clinic, very professional I was extremely well taken care of. The staff are really welcoming, whether it be the ladies at reception, the stretcher bearer, the nurses, the anesthesiologist, the surgeon who took care of me during my operation. They easily put you at ease and listen to you. Thank you to them for their kindness and support.

Morgane Glad - a year ago - Review Provided by Google Maps

Hospital with warm and very professional staff who listen to their patients, I recommend

claudine neguez - a year ago - Review Provided by Google Maps

I am very grateful to Doctor AFATHI and Doctor CUCHE who operated on my herniated disc. They did an exceptional job and were very kind. Before the operation, I suffered a lot from my back and leg, but thanks to them, I feel much better. Doctor AFATHI even took the time to call me to make sure everything was okay. It was very reassuring. I also thank all the clinic staff who were very attentive and professional. You are all wonderful!... (Show more)

Bruno Langlois - a year ago - Review Provided by Google Maps

It's pleasant to come there for your appointment, on the other hand the parking lot is extremely full so try to find if you have a place on the street yet not in front of a garage exit because it's very hot 🥵 you risk turning into round for at least ten or even twenty minutes but be patient because the parking spaces are very tight? …... (Show more)

Henri bernard - a year ago - Review Provided by Google Maps

Very pleasant staff

SOPHIE CAUCAT - a year ago - Review Provided by Google Maps

I had wisdom teeth surgery 3 days ago, no pain, no swelling, I don't even feel like I had surgery. All the staff were extremely kind and reassuring, and the hospital is beautiful and clean. I highly recommend this clinic.

Perplexed Reality - a year ago - Review Provided by Google Maps

Operated about ten days ago at the Saint Charles clinic, I will keep very good memories of my stay there: very good surgeon-anesthetist team as well as top-notch hospital staff. Returning very stressed, I came out in the best possible shape. Thanks to Dr Sayac and Dr Cuche. Edith Durand

JOEL DURAND - a year ago - Review Provided by Google Maps

Underwent an arthroscopy on 06/09, Great time, great staff. Operated by Dr Valentin, top. I recommend this clinic to you.

Anicet Reunion - a year ago - Review Provided by Google Maps

I had surgery for my right hallux valgus today. Nothing to say, it was impeccable! The hospital is very beautiful, very modern, I hardly had to wait, the staff was great, very reassuring and very empathetic. If you need to have hallux valgus surgery, you can go with your eyes closed. Operated by Doctor Valentin, I was very stressed and they all knew how to put me at ease. The postoperative instructions are very clear, we explain everything to you and repeat it to you many times to be sure that you understand, if anything is not clear the secretariat responds very quickly and is at our disposal.... (Show more)

eliza yigitdol - a year ago - Review Provided by Google Maps

My mother was operated on 06/23 at the day hospital... the clinic charges a night's stay for €312.93 and does not apply third-party payment... result: payment of €1086 the same day of the operation 😫 and returning me finally realized the error today...I called and was told that accounting and the clinic were closed until 08/21! Just to keep a little more of the €312.93 stolen on the day of the operation! It is shameful ! Hoping to find someone on 08/21 and get my money back right away!!... (Show more)

Emilie Bossu - 2 years ago - Review Provided by Google Maps

Hello, we have taken note of your message and will respond to it precisely. The €312.93 corresponds to a multifocal implant, not covered by social security and not to a room. If this remains unclear, do not hesitate to contact our billing department who will be happy to help you.

Response from the ownera year ago

Too bad there is no air conditioning

Diana Verite - 2 years ago - Review Provided by Google Maps
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Question and Answer

Address: 25 Rue De Flesselles, Lyon, 69001France
Marker
Leaflet QanoMed
Dr Michel Corniglion
Surgeon
Dr Michel Corniglion

He is Plastic Reconstructive and Aesthetic Surgery. Surgery of the Face and Neck. CES Oto-Rhino-Laryngology. CES Medical Toxicology. Certificate studies Dermapharmacologie Legal redress of injury.