Clinica Robles

Argentina - Buenos Aires
4.2 76 reviews

About Clinica Robles Ever since it was founded in 1983, Clínica Robles (Private Clinic permitted by local authorities) has specialized in plastic, cosmetic and reconstructive surgery and has stood out thanks to its medical excellence and seriousness. The clinic possesses two OR fully equipped with all the specific equipment to perform every surgery safe and securely. The rooms are comfortably fitted for the patient and an escort, and a... (Show more)

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4.2 (76 reviews)
5.0 
Staff
5.0 
Punctuality
4.0 
Communication
4.7 
Competence

  • all
  • nice staff (5)
  • bad communication (2)
  • right on time (3)
  • high tech (4)
  • well-communicated (4)
  • outdated equipment (2)
  • totally competent (3)

Clinica Robles Reviews

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I flew from the states on recommendation to get a facelift by Dr. Robles. The morning after the surgery another young doctor came into my room to check on me he had been (in training )so he did one side of my face and that side of my face was extremely swollen and the doctor never told me he was bringing in another young doctor for education. They didn’t do a deep plain facelift so after several months I didn’t look as good with sagging skin and I had extreme red scars around my ears. Plus I had what’s called pixie ears. I had to go to board-certified doctor here in the states and have them do a total revision. I do not recommend this doctor or their services... (Show more)

Nija Rosamond - a year ago - Review Provided by Google Maps

DO NOT GET TATTOOS AT THIS CLINIC! 30 sessions, almost 3 years of treatment AND THE TATTOO STILL HAS NOT COME OFF. The procedure is super aggressive with the skin, they tell you that depending on the tattoo, it lasts approximately 12 sessions. I made DOUBLE and they can't tell me how much is left or why it doesn't end up coming out. Attention is the worst of all. They wanted to increase the price of the session 20 minutes before having it, DOUBLE. I told them that I didn't like it, much less the manners and that they had raised me 2 months ago! The answer was who I understand is the owner because she never showed up, a woman who, if you know her, you realize is not mentally well, with a NINE MINUTE AUDIO (!!!) I was already entering the clinic so I didn't. Listen, I wouldn't even listen to it! If it is so extensive we will talk about it in person, zero professionalism, not serious! I said this same thing to the receptionist, which hurt the ego of this Celeste who after the session (which I paid before entering at the price agreed by WhatsApp) CAME OUT TO YELL AT ME AND KICK ME HOW I WAS GOING TO LEAVE WITHOUT PAYING OVER THAT I DON'T LISTEN TO HER AUDIOS (crazy is not enough) Obviously, when I clarified to her that I had already paid for it and that HOW ARE YOU GOING TO TALK LIKE THIS TO ANOTHER PERSON, PATIENT OR NOT, she got all nervous, didn't know where to go, and didn't apologize ANYTHING. Do yourselves a favor and look for other clinics, there are a lot and they don't differ that much in price. It is a VERY rancid place in how they do things and the attention they have, don't be fooled!... (Show more)

ceciliabufalino - a year ago - Review Provided by Google Maps

Hello, good afternoon Cecilia, Lourdes from reception is writing to you, I wanted to clarify a couple of issues so that the situation is also known on my part. On the day of the laser shift I sent you the reminder to confirm attendance, then I noticed that the amount you paid per session was outdated, I told you on WhatsApp that it should be updated, as I realized that it was wrong of me to propose the increase with little notice. I apologized and that you could pay 2,500 like last times. Since your responses on Whatsapp were quite off-color and I felt threatened, I turned to my boss, Celeste, to send you an audio explaining the situation and the pertinent increases. Unfortunately, by the time the audio was sent, it was already your shift time and you arrived at the clinic. You entered and without even saying hello you told me that you would only pay 2,500 pesos and nothing more, I accepted and charged that, then you had the session. When you went down to reception you were going to be told that you only had to pay a 30% increase, it would be 750 pesos more. You ran out of the clinic and I didn't get to tell you, that's when Celeste came out to tell you the situation. But since I didn't even get to tell you about the increase (30%) the communication error happened. For you you had already paid and for Celeste you needed to pay, that's why she went out to look for you so you could pay the rest. The situation was very unfortunate and uncomfortable but at no time did I disrespect you. I hope that both parties can learn from this situation. Greetings

Response from the ownera year ago

I had the tattoo removal treatment done and I got ZERO results to be honest. I do not recommend this place at all, the service is terrible.

Natalia Bazan - a year ago - Review Provided by Google Maps

I take advantage of what happened with Silvina Luna to leave a review here so that you don't end up in this clinic where I had my breasts done 10 years ago. They made a mess of me. The stitches opened and I was left with a giant scar on both breasts around each areola that can only be reduced with 3 surgeries. Everything disastrous.... (Show more)

Julieta Kritzer - a year ago - Review Provided by Google Maps

Dr Robles is the best, he operated on my lolas and the attention was a luxury, I have recommended friends and they were all very satisfied, I wouldn't settle with anyone else

Eleonora Lorenzio - 2 years ago - Review Provided by Google Maps

Regarding tattoo removal I did not have a good experience, until I found another place with another laser that does not hurt the skin.

Lourdes Esposito - 2 years ago - Review Provided by Google Maps

His father, Dr. Marcelo, the creator of that clinic, operated on me as an apprentice when I was 17 years old, even with aesthetics, which I do not charge to practice, a doctor, wise, human, the best doctor I knew, Juan José, me. He attended until he opened that clinic, and he referred me to another clinician. I am always grateful and I remember him with affection and admiration. He must be proud of his son, who inherited that intelligence and humanity, so rare.... (Show more)

M.ISABEL FERNANDEZ OTERO - 2 years ago - Review Provided by Google Maps

Thank you Isabel for your pleasant comment, we greatly appreciate your evaluation!

Response from the owner2 years ago

Excellent everything

Claudio Zillo - 2 years ago - Review Provided by Google Maps

Thank you Claudio for your evaluation!

Response from the owner2 years ago

The best surgeon Dr Robles, excellent professional, empathetic, kind, humble, respectful. The team you have is beautiful!!!

Maira Marano Casiña - 2 years ago - Review Provided by Google Maps

I had rhinoplasty done. It turned out excellent to me.

Ines Albarracin - 2 years ago - Review Provided by Google Maps

Thank you Inés for your comment, we are very happy and we look forward to seeing you again! Greetings

Response from the owner2 years ago

Marcelo operated on me, a professional luxury. Before getting there I saw 4 surgeons. Academically trained, and with very logical prices, the clinic staff at the same level, professionals. Thank you

Angy Haro - 2 years ago - Review Provided by Google Maps

Excellent attention

Estefania V - 2 years ago - Review Provided by Google Maps

Thanks for your comment!!!

Response from the owner2 years ago

I still haven't seen the results because I had surgery less than a week ago, but I didn't want to stop thanking and highlighting the human quality of the doctor and his ENTIRE team. From the girls at the reception, nurses, assistants, the doc's wife, the doc, those who answer the cell phone, everyone EVERYONE!!! I'm Very happy to have met you, have no doubts and choose this doc. He knows what he does 10,000% and is the best to advise you based on his knowledge and experience. Simply a THOUSAND thank you!!!!!... (Show more)

Tamara Montero - 2 years ago - Review Provided by Google Maps

The best place ! Dr Robles is a WONDERFUL responsible professional and makes art! Not to mention the wonderful team of people who work with him. More than grateful!

Alejandra Laura Benvenuto - 2 years ago - Review Provided by Google Maps

I never attended but two of my sisters did and the truth is that the experience and professionalism is incomparable. Keep in that way.

Hugo Daniel Forlizzi - 2 years ago - Review Provided by Google Maps

Thank you Hugo for your recognition. We value it very much!

Response from the owner2 years ago

Amazing work by Doctor Robles, he performed beauty treatments on my face and neck with hyaluronic acid and plasma, the results are incredible. I always recommend it. Thanks Doc and team.

marta ONORI - 2 years ago - Review Provided by Google Maps

Thank you for your comments Marta, we hope you liked all the treatments that were performed. Thanks for the confidence

Response from the owner2 years ago

Excellent place and attention!! Dr. Marcelo Robles is a very prestigious and valuable professional. I recommend to anyone who has doubts, since they have adequate attention and follow-up pointing to all the details and improvements of each one according to each body. The staff he works with is super good and the physical place is very comfortable and safe in all aspects. Marcelo Robles total genius!!!!... (Show more)

Gladys Furne - 3 years ago - Review Provided by Google Maps

Thank you very much Gladys for your trust and support! More than happy to change lives for the better😍 …

Response from the owner3 years ago

I went with the idea of ​​getting CO2 laser whitening and ended up going with a prescription for a topical cream instead. I've been using it for less than 3 weeks and I'm already seeing results. My 5 stars go to the honesty of the Dr, who could very well have made me pay for the more expensive alternative but turned to what was going to be more effective for me.... (Show more)

Belén - 3 years ago - Review Provided by Google Maps

I had lipo, breast augmentation and various aesthetic medicine treatments, all with excellent results. And if I had any questions or felt that my treatment was missing something, with Dr. Robles we solved it. Now there are people who post a comment with such a high degree of disagreement, they should at least learn to write correctly, and then go and resolve the differences in the appropriate place. The patient is responsible for post-operative care. And keep in mind that surgeries are not miracles!!... (Show more)

JULIETA KIEJZIK - 3 years ago - Review Provided by Google Maps

A true pleasure to be one of Dr. Marcelo Robles' patients. The entire process from making the appointment, the help with the process prior to the intervention, the treatment by phone and WhatsApp, the surgery process and the post, and the final result, which is something that assures me that I can live my new body Happy, just as I wanted. Griselda, Marian and the rest of the team, thank you. To the doctor, I have no words to thank. See you soon.... (Show more)

Sandra Mendiburu - 3 years ago - Review Provided by Google Maps
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Question and Answer

Address: Virrey del Pino 2530, Belgrano, Ciudad de Buenos Aires, Buenos Aires, Argentina, C1426EGTArgentina
Marker
Leaflet QanoMed
Dr Marcelo Robles
Principal Surgeon
Dr Marcelo Robles

Over 16 years of experience on overseas patients. More than 180 overseas satisfied patients per year. Achievements Full Member of the AMA (Argentinean Medical Association) Full Member of the SCPBA (Plastic Surgery Society of Buenos Aires) Full Member of the SACPER (Plastic, reconstructive and aesthetic society of Argentina) Full Member of the IPRAS (International plastic, reconstructive and aesthetic society) International Member of ASAPS (American Society of Aesthetic Plastic Surgery) Miembro de ISAPS (International Society of Aesthetic Plastic Surgery) Miembro de ASPS (American Society of Plastic Surgeons) Director and surgeon of plastic, reconstructive and maxillofacial surgeon of Clinica Robles, Private Plastic Surgery Clinic. Guest speaker at 150 congresses and meetings (both national and internationals). Academics Plastic, Aesthetic & Reconstructive Surgery Specialist - Certified Surgeon since 1992 Senior University teaching in Plastic and Reconstructive Surgery for the Catholic University of Argentina. Senior Teaching in Aesthetic Medicine Of the Clinic Esthetic postgraduate PH in AMA. Scientific Meetings Participated as invited professor in many scientific meetings, congresses and courses in Argentina, Latin America, USA and Europe. Guest speaker at 150 congresses and meetings (both national and internationals). Publications Scientific papers published in the most significant journals of his specialty. Leading papers published in national and international magazines of the specialty. Author of many chapters in specialized books in the USA, Europe and Latin America

Specialities
Aesthetic Medicine Anti-Aging Medicine Beauty Therapy Cosmetic Laser Procedures Non-Surgical Facial Aesthetics General Practice Breast Surgery Cosmetic Gynaecology Cosmetic Surgery Eye Surgery Hair Transplant Surgery Head and Neck Surgery Oral and Maxillofacial Surgery Plastic and Reconstuctive Surgery