Clínica Dr Cautela

Portugal - Lisbon
4.3 158 reviews

About Clínica Dr Cautela Clínica Dr. Cautela reaches it's 3rd generation in Dental Medicine. Up to 14 dental offices and more than 20 doctors specialized in all areas of Dentistry at your disposal for the most advanced treatments. Award winning clinic, not only for it's quality treatments but also for the comfort and esthetics of our space (best design 2015 by Saúde Oral) to provide the best experience in your journey.

  • Reviews
  • Services
  • Contact
  • Q&A
  • Staff
4.3 (158 reviews)
4.8 
Staff
4.3 
Punctuality
4.4 
Communication
3.9 
Competence

  • all
  • bad behavior (2)
  • outdated equipment (2)
  • high tech (4)
  • well-communicated (25)
  • totally competent (4)
  • nice staff (26)
  • incompetent (3)
  • bad communication (6)
  • right on time (3)
  • wasted my time (1)

Clínica Dr Cautela Reviews

Write a Review

Excellent service, they were always very helpful and careful, I highly recommend them!!!

Diogo Pereira - a year ago - Review Provided by Google Maps

Loyal customer today and always. I wouldn't trade this clinic for any other, excellent service and out-of-this-world friendliness.

Gonçalo Cardoso - a year ago - Review Provided by Google Maps

Good afternoon. Just to alert you to the appointment scheduling situation. Sometimes they fail to comply with the appointment. This makes user management difficult, especially considering the difficulty of rescheduling... I am grateful for the attention given by the Clinical Director who did not hesitate to come up with alternatives.

Carolina Azevedo - a year ago - Review Provided by Google Maps

Excellent professionals and a fantastic clinic, I recommend it!

Frederico Rodrigues - a year ago - Review Provided by Google Maps

TOP clinic that stands out for the professionalism and friendliness of its team. I recommend !!!

Cláudia Antao - a year ago - Review Provided by Google Maps

Clinical services not at all recommended. The day after the root canal, in a tooth with no previous infection identified, I had an abrupt infection with great swelling on the face and eyelid. I went back to the clinic, they prescribed antibiotics and anti-inflammatories and demanded payment for a new consultation. I complained to the clinical management, they took time to respond and ended up making an appointment with the doctor, Dr Joana Lourenço, who simply confirmed that the clinical procedure had been perfect! ....None of this would be expected from a medical clinic, therefore, nothing recommended! Alzira Silva... (Show more)

A. M. - a year ago - Review Provided by Google Maps

We are sorry, however without having a name and leaving only initials it could be a fake profile and it also makes it impossible for us to understand your case or see your file in our database.

Response from the ownera year ago

I went to the clinic urgently yesterday due to pain in a tooth, the doctor did an X-ray and identified a cavity and the need for root canal treatment, prescribed painkillers. She said she couldn't do it, she would have to make an appointment, I went to make an appointment for April. Would you stay on painkillers until April? Is this the resolution of an emergency? It was of no use to me other than spending money on myself and ADSE... (Show more)

Luisa vieira dias - a year ago - Review Provided by Google Maps

Good afternoon Mrs. Luísa Dias, First of all, we deeply regret what happened. We thank you for your kindness during the telephone call we established a short time ago, hoping that you continue to trust our services as you have for so many years. Best regards, José Cautela

Response from the ownera year ago

I wanted to thank Dr. EDUARDO CRUZ all the total implant work done for my husband, who is 86 years old and has been a smoker since he was 14, who apparently had nothing to do, such as the state he was in, but DR. EDUARDO CRUZ, with great courage and kindness, agreed to treat him and the result was FANTASTIC! THANK YOU DR. EDUARDO CRUZ, IS A BRILLIANT PROFESSIONAL The only problem is that I have to watch my husband more, as he is all vain…... (Show more)

ISOLETE Ferreira - a year ago - Review Provided by Google Maps

After 35 years, received with even more friendliness, quality and professionalism. It seems that time has only improved what was already exceptional!

Nuno Morales - a year ago - Review Provided by Google Maps

Clinic uncontactable by phone. I have been trying for several days to get someone to help me and there is no way.

Paula Cristina Silva - a year ago - Review Provided by Google Maps

Good afternoon Mrs. Paula Cristina, First of all, we apologize for not being able to contact us by phone. Sometimes, due to the large influx of calls, it is impossible for our operators to respond promptly. However, we have a voice mail service (leaving your full name and we will contact you back), email, and WhatsApp and Novismile applications that make communication easier. Compliments, José Cautela

Response from the ownera year ago

I share the excellent experience of professionalism and the ability to find the best solution for problems. my needs. The references given made me travel to Lisbon from Porto. Bet more than you win. Congratulations on the quality, friendliness and service. A thank you to all.

Tony - 2 years ago - Review Provided by Google Maps

Friendliness is a "plus" in the house. However, the performance of professionals is very irregular. I started the removable prosthesis placement treatment well, but the end did not live up to expectations. Prosthesis that causes discomfort in the mouth and difficulty speaking, thick, teeth that are not suitable for eating, it seems that I have protection in my mouth like the ones that boxers put on before fighting. I <$_3>. I think the best thing is to make a new prosthesis but with a different technician than the first one. See what's next. But relations are of the greatest courtesy.... (Show more)

Maria Moura - 2 years ago - Review Provided by Google Maps

Good afternoon Mrs. Maria Moura, First of all, we apologize for not being satisfied with your prosthesis and we thank you for your kindness and the kindness you received at our clinic. Our aim is to always meet our patient's expectations and, if possible, exceed them. We hope that you feel more comfortable in the appointment you have scheduled and if necessary, do not hesitate to contact our patient manager. Best regards, Cautela Clinic

Response from the owner2 years ago

General Praise I recommend Dr. Tatiana Farinha

Rui Salvado - 2 years ago - Review Provided by Google Maps

Thank you very much Cautela clinic! Excellent clinical care, in a very peaceful and comforting environment. Congratulations.

Jorge Alves - 2 years ago - Review Provided by Google Maps

My experience with Clínica Dr. Cautela gave me back the confidence to go to the dentist! It is a clinic facing the future! Congratulations! I recommend!

Maria José Alves - 2 years ago - Review Provided by Google Maps

Totally satisfied with the service provided.

Brito Manuel - 2 years ago - Review Provided by Google Maps

I would love to be seen by Dr. Cautela (father) but this clinic is no longer what it used to be! I don't understand why they have 3 contacts if none of them are operational. I've been trying to call the clinic for hours and it's completely impossible. Your service and reception has deteriorated noticeably.... (Show more)

Carolina Corte real - 2 years ago - Review Provided by Google Maps

I went to the clinic to have my 3 wisdom teeth removed. All the specialists I went to before immediately refused to perform the surgery. Meeting Dr Rui was a real salvation! I blindly trusted his professionalism and could not be more satisfied with the end result. Nowadays, I always go to this clinic whenever I need, which always welcomes me with excellence and empathy.... (Show more)

Désign Studio - 2 years ago - Review Provided by Google Maps

It was good... Dr. Cautela father, come back! Worst customer service staff ever. Good customer service training wouldn't hurt. I won't go back there again and the family will follow.

Luiz Garcia - 2 years ago - Review Provided by Google Maps

Good afternoon Mr. Luiz Garcia, we regret your dissatisfaction without having come to our facilities because we were not available for consultation at the time you wanted, nor with the alternatives we proposed. We remain at your disposal and look forward to your visit. Dr. Cautela Sr. continues to be the clinic manager. Best regards

Response from the owner2 years ago

Good professionals and friendliness!

Maria Fernanda Barbas - 2 years ago - Review Provided by Google Maps
See more...
Ask Now

Ask a Question

Question and Answer

See more...
Address: Av. Conde Valbom 6, 1050-068, Lisboa, Lisboa, 1050068Portugal
Marker
Leaflet QanoMed
Jose Cautela
Jose Cautela

Jose Cautela
Jose Cautela

Joao Conceica
Joao Conceica

Pedro Santos
Pedro Santos

Ana Pires
Ana Pires

Madalena Cachopo
Madalena Cachopo

Maria Sobeira
Maria Sobeira

Rui Carvalho
Rui Carvalho