Clínica Doctores Martínez

Spain - Tenerife
4.0 48 reviews

About Clínica Doctores Martínez For more information about Clínica Doctores Martínez in Santa Cruz de Tenerife please contact the clinic.

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4.0 (48 reviews)
5.0 
Staff
5.0 
Punctuality
4.0 
Communication
5.0 
Competence

  • all
  • totally competent (2)
  • high tech (1)
  • nice staff (10)
  • right on time (1)
  • bad communication (1)
  • well-communicated (2)

Clínica Doctores Martínez Reviews

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They are the best professionals I have found in the sector. I had an accident and broke my lip and one of my shoulder blades. Dr. Ricardo operated on my lip, leaving it painless and looking beautiful. Dr. Paula reconstructed my tooth, so well that my friends and family still ask me which one was wrong! The administration girls and assistants are also top 10, always very attentive and professional! 100% recommended!!!... (Show more)

Li - a year ago - Review Provided by Google Maps

Thank you very much for your comments and for your trust in our work and appreciate the results.

Response from the ownera year ago

Excellent professionals. Especially Dr. Isabel, her treatment with children is very very good.

Rocio Amaya Ripe - a year ago - Review Provided by Google Maps

Thank you very much Rocío. We love treating children and making them feel confident and have a pleasant experience at the clinic.

Response from the ownera year ago

Visit not very effective. The treatment was very cold and distant. They did not do any tests, just by touching my jaw, I ruled out any pathology. Very disappointed.

Pansas Cabezon - a year ago - Review Provided by Google Maps

By using a name that does not correspond to a patient, it is difficult to know if he or she is our patient or not. In any case, in a generic way, the specialist is the one who has the knowledge to consider whether a pathology requires a test or not. Carrying out tests on certain pathologies does not improve the diagnosis and if they were not requested, they were not necessary.

Response from the ownera year ago

A very professional clinic, full of hard-working people. They convey a lot of security and are very attentive during the process. Very happy with my result. I appreciate the sincerity with which they give you their opinion. In the clinic itself they were very kind to me and my mother. I will repeat!

Blanca Sotos - a year ago - Review Provided by Google Maps

Thank you very much Blanca, we will continue working to give you the best treatment options with the greatest professionalism.

Response from the ownera year ago

Obviously when it comes to human beings and not machines, it is difficult for the times to be exact, the waits I have had have been worth it with the splendid results I have obtained. I compare it to photographs, it doesn't matter how long it takes you to take them but how much photo you can get. I am different after having been treated at the Doctors Martínez clinic.... (Show more)

Isaac Martín - a year ago - Review Provided by Google Maps

Thank you very much Isaac

Response from the ownera year ago

I have nothing but words of praise, I have been in treatment for a year and a half, they have changed my life; After this long period going through the different departments, I can only say thank you! It is true that some days I would have wished to be attended to sooner, as a result of my desperation. The expertise of Surgeon Dr. Carlos Martinez, Marta's patience teaching me how and when to take care of my implants, and Dr. Paula's love for her work, have given me another vision of life. A fantastic team of assistants, an efficient reception, where professionals go out of their way to assist you, make them give them at least five stars. How much did I pay? Ha! Quality lasts, when a job is well done and makes you happy, the price is forgotten. I am Paco Martín, I do not hide in anonymity, I am the manager of Elyman sa, I do not have any agreement or special treatment, only the love and patience that they have had with me Does that seem little to you?... (Show more)

paco Martín Acevedo - a year ago - Review Provided by Google Maps

Thank you very much Paco, a long and complex job but with a satisfactory result for everyone and that you can enjoy and show without anyone noticing.

Response from the ownera year ago

Deeply disappointed. They gave me an appointment for March 2 after having a check-up. They called me three weeks before telling me that there was an opening at 9 a.m. I told them I could go if they were punctual and they said yes, because they have a patient every half hour. I arrived at 8:45, along with the receptionist, who opened the store... at 9:25 they still did not attend to me or give me any explanation. I left very angry. I recorded my complaint in a phone call, also when they called me to remind me of the March 2 appointment.... and they didn't even ask for an apology. I canceled and won't be back... (Show more)

Benedikto XVI - a year ago - Review Provided by Google Maps

"Benedict" on the aforementioned day Dr. Amaral had an accident with the car that did not allow her to arrive on time to the first consultation, which was hers. These things can happen and cannot be predicted.

Response from the ownera year ago

Very professional and attentive. Perfect

N ah - a year ago - Review Provided by Google Maps

Thanks for the rating and comments

Response from the ownera year ago

I do not recommend it. They have treated me poorly in consultation. Lack of tact and no interest in the patient, except to get out quickly and pay. No trust. And yes, I was a patient at the clinic and I know what I'm talking about, before they try to downplay the negative comment, or justify themselves as I see they do with other dissatisfied users.... (Show more)

Deneb Romon - a year ago - Review Provided by Google Maps

How easy it is to post a comment on the Internet to try to damage the prestige of a company, and how difficult it would be to justify your comment if every person who read your review had been present during your "quick consultation" of no less than 25 minutes, of which By the way, she received a detailed report the next day to take her to the appropriate specialist for her pathology and who could help her as soon as possible with her problem. I understand that you consider that our time and knowledge should be free but unfortunately this is a private entity and therefore we maintain the facilities thanks to our work and efforts of all the staff. In your case, clearly the origin of the negative comment is not in the attention received but in the fact of having to pay for the consultation.

Response from the ownera year ago

Exquisite work, a fantastic team

Leticia Yanes - a year ago - Review Provided by Google Maps

Thank you very much Leticia for your trust and that of your entire family.

Response from the ownera year ago

Happy with the experience, in fact they gave me an implant and I have returned to get another one, the only thing is the wait, but it is worth it. A coffee and water machine would be nice.

Zuca Dias - a year ago - Review Provided by Google Maps

Thank you very much for your trust, we are delighted to serve you

Response from the ownera year ago

I broke a tooth, so I made an appointment as soon as possible to get it fixed. I've already been on 2 dates and all I've done is waste my time. Ask for leave at work, change my schedule, to attend the agreed appointment on time and in due form. Result of the first date, a budget and no arrangement. Result of the second appointment, supposedly already to be fixed. Waiting for more than an hour, telling me that what they had told me and budgeted for in the previous appointment was not correct, and that they couldn't make the arrangement for me, that they didn't have time (But I was in the waiting room for more than an hour). Ah! And give me a new, increased budget, of course. They are not serious, they play with patients' time and money.... (Show more)

Eva Belén Pestano Rodríguez - a year ago - Review Provided by Google Maps

Excellent professionals, both the dentist and the maxillofacials.

Jorge Martínez González - a year ago - Review Provided by Google Maps

Thank you very much for your trust Jorge.

Response from the ownera year ago

I went to get my wisdom teeth removed today with Dr. Martínez Gimeno, it took 2 minutes, and I didn't feel any pain. Incredible professional and super friendly, very grateful.

Sara Hernandez Luis - a year ago - Review Provided by Google Maps

Thank you very much Sara. It has been a pleasure to serve you and enjoy your trust.

Response from the ownera year ago

This is not about the Martínez doctors, it is about the reception staff, very bad treatment with patients and companions... and a resounding 0...

MeryMolero 21 - 2 years ago - Review Provided by Google Maps

Mery I see that he is not our patient so we assume he is the companion of some other patient. We would like to know what exactly the problem was because we do not have data that would allow us to think that we have a problem like the one you refer to. Please contact us for more details.

Response from the owner2 years ago

Very good attention and professionalism. I am very satisfied with the oral cleaning. Thank you

LUNE D'OR - 2 years ago - Review Provided by Google Maps

Thank you very much for your trust and evaluation.

Response from the owner2 years ago

I went to the center from the south of Tenerife because it is one of the centers that deals with my insurance in maxillofacial surgery and because of the good reviews it has. The reason was due to extraction of wisdom teeth, one of them due to surgery which had me very nervous and scared. I couldn't be happier with the choice I made, the unbeatable treatment and methodology. Although sometimes the wait for a consultation can be a little longer, it is understandable by knowing and taking into account the entire variety of treatments and cases they cover. Many thanks to the Doctor and his entire team for their kindness, professionalism and making us feel so comfortable. I hope I don't need it but if I did I would go to this center again.... (Show more)

Ely - 2 years ago - Review Provided by Google Maps

Thank you very much for your trust in our clinic

Response from the owner2 years ago

Carlos Gimeno is a magnificent professional, I always had the peace of mind of being in the best hands, the treatment of the rest of the staff is very cordial and polite.

marusela Hernandez - 2 years ago - Review Provided by Google Maps

Thank you very much for your trust and a pleasure to have been able to help you solve your medical needs.

Response from the owner2 years ago

Empathy 0.

Lina Valdés - 2 years ago - Review Provided by Google Maps

I loved the clinic!! I went for the first time and I was not disappointed at all, both for the attention and the professionalism of the staff.

Gloria W. Araya - 3 years ago - Review Provided by Google Maps

Thank you very much for your comment

Response from the owner2 years ago
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Address: Calle Los Llanos Seis, Nº 8, Local B, Islas Canarias, Santa Cruz De Tenerife, 38003Canary Islands
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Leaflet QanoMed