Clinica Capilar do Porto

Portugal - Porto
4.4 15 reviews

About Clinica Capilar do Porto

  • Reviews
  • Services
  • Contact
  • Q&A
  • Staff
4.4 (15 reviews)
5.0 
Staff
5.0 
Communication
5.0 
Competence

  • all
  • high tech (1)
  • well-communicated (1)
  • nice staff (2)
  • totally competent (1)

Clinica Capilar do Porto Reviews

Write a Review

I had hair treatment for 2 and a half months for €1200 with the promise that it would solve my baldness problem. At the end of the treatment I didn't notice great results. Now, after a few months, the hair loss has gotten much worse and the solution will probably be a hair transplant at another clinic.... (Show more)

Carlos Ferreira - a year ago - Review Provided by Google Maps

Baldness has always been something that affected my self-esteem, after several searches, I found what I was looking for at Svenson Porto….friendliness, professionalism, availability, but above all results…I feel much better after the treatments carried out. Many congratulations….I recommend that everyone who needs help with their hair care, visit Svenson Porto.... (Show more)

admcondominio marechalsaldanha1378 - 2 years ago - Review Provided by Google Maps

Thank you very much for your rating and trust, it is a pleasure to work with people like you and we are happy that you are so happy with your results, we work every day to improve and to help everyone in need. With best regards 😊 …

Response from the owner2 years ago

Fabulous service! Excellent professionals. Very well guided evaluation consultation. I feel fantastic and my self-esteem is 100%. I recommend.

Rufino Pinho - 2 years ago - Review Provided by Google Maps

Thank you very much for your trust Rufino! It's good to work with people like you

Response from the owner2 years ago

I highly recommend the Sevenson Clinic to anyone looking for truly effective treatments. I thought that my hair loss problem would never be treated in the way I imagined, until I received treatment at Sevenson and now I finally feel good about myself and without self-esteem problems because of my hair. Excellent professionals, extremely friendly, problem resolved in a short time. A huge thank you to the Sevenson do Porto team for their enormous help!... (Show more)

Carla Sousa - 2 years ago - Review Provided by Google Maps

Thank you very much for your rating and trust Carla, it is a pleasure to work with people like you and we are happy that you are so happy with your results, we work every day to improve and to help everyone in need. With best regards 😊 …

Response from the owner2 years ago

I recommend this clinic, I had a micro transplant with excellent results. The staff very professional. Dr. Patricia is always available and has excellent professionalism. I recommend her.

José Manuel Sousa - 2 years ago - Review Provided by Google Maps

Thank you very much for your comment José! 😄 …

Response from the owner2 years ago

DON'T BE FOOLED!!!! VERY BUT NOT VERY BAD!!! I was ignored for several days. I paid €995 in advance and they didn't even acknowledge receipt of payment or send me a description of the treatments they sold me. My emails from a private address "went to spam" "They're not answering him, because his colleagues are on vacation and there's only one colleague there...." After a lot of contact, I was told that the laser treatments were done with a homemade LED cap.... An incredible lack of professionalism. They didn't even explain to me, in a time like the one we are living in, whether the so-called cap was used by more people... This is very serious. If they don't care about the cap, they also don't care about the health safety of all situations in a "clinic".... REAL DANGER!!!!!! I tried to get my money back, without having to resort to the law... "Oh and so on, I'll have to call Spain" and I don't know what else. I gave them two days to resolve the matter, nothing!!!!! I never did what I'm doing now, because I don't like to harm anyone. I warned them of this fact. They didn't want to know. Of course, I will exercise my consumer rights and terminate the contract, based on the law. The only explanation I have for why they haven't contacted me yet is that they are waiting for the legal deadlines to pass so they can steal my money! But they are very mistaken. As we know, calm people, when they 'blow up', cause more damage than the so-called "troublemakers". And that's how it will be. I am being treated in such a bad way and with the appearance of a scam, that now you will understand why they shouldn't have acted in such an unprofessional way and with hidden matters. I will continue to publish the development of this subject. IN SUMMARY, IF YOU DON'T WANT TO BE FOOLED, DON'T EVEN VISIT THIS PLACE. ANALYZE THE REVIEWS. ALL MADE ONE YEAR AGO!!! AND SEVEN......! THEY ONLY HAD SEVEN SATISFIED CUSTOMERS IN ONE YEAR?!?!?!?!! CLEARLY A SCAM.... (as I will edit this comment soon, here is the date of the last edit: 12/8/2021)... (Show more)

Paulo Mendo - 3 years ago - Review Provided by Google Maps

Hello dear Paulo, We are deeply sorry that your experience with us was not as expected. However, it is extremely important to highlight that your questions were always answered in a timely manner, the facts reported in your presentation were resolved immediately after your presentation, and the money was refunded 2 days after your request, so everything was sorted out. We wanted to make it clear that the same thing happened after this review was published, however it is not the full actual experience. Thank you very much, and best regards 😊

Response from the owner3 years ago

I recommend it 1000!!! It was my first time at the clinic (Porto, PT). The service was very professional, the doctor was very kind, empathetic and very detailed. I have been using the treatment for approximately a month and I noticed results from the first week with daily use of the anti-dandruff shampoo. My scalp problem will take time to heal but my hair feels cleaner and healthier. I am delighted with Svenson's products, the vitamins are great.... (Show more)

Ana Carrillo - 5 years ago - Review Provided by Google Maps

We're glad you're seeing results Anna! Thank you very much for your evaluation.

Response from the owner5 years ago
See more...
Ask Now

Ask a Question

Question and Answer

See more...
Address: Edifício Magnum, Rua Dominguez Alvarez, 44, Esc. 4.7, Porto, 4150801Portugal
Marker
Leaflet QanoMed
Ms Andreina Silva
Doctor
Ms Andreina Silva

Hair Transplant - Fue Technique (Degree)

Ms Patrícia Fernandes
Administrator
Ms Patrícia Fernandes