Clinic Dermatech - Model Town II

A HORROR STORY is the only befitting way to describe my experience with Clinic Dermatech. I had availed their laser facial hair removal services. Things went on smoothly for about 4 sitting. For my fifth sitting, the usual practitioner who attend to me was unavailable so I had a practitioner, one I wasn’t familiar with. Things would’ve been perfectly alright if that practitioner did her job right. While she was using the laser the intensity of it was way above the normal to which I objected. She did reduce the intensity however it felt just as high. I informed her of the same and she said she’ll be careful with it. While she was doing it, I was in pain and clearly gestured her to stop but she went on about it for god knows what reason, maybe just to be done with it. It was agonising. What followed was worse, I got extreme inflammation on my face, it felt like it was on fire and it was bright red. I used ice as they suggested and hoped it cooled off. It took almost a week to be back to normal. However, once the inflammation was gone, I got acne in the same regions as the inflammation. When the acne remained persistent and wouldn’t go away I consulted their in house dermatologist who first of all was persistent on the fact that it was probably pcos ( which I didn’t have or nor do I have currently) instead of acknowledging their mistake. She wrote a bunch of tests ( worth 4K, like I wasn’t already paying enough for the laser treatment). Meanwhile the practitioner spoke to my sister who had also been going for the same treatment and told her that she ( the practitioner) wasn’t at fault as the laser machine had just been returned after some servicing and was thus emitting at extremely high level even when it was set at a lower level. Due to the acne, my sessions got delayed by 6 months or so, which virtually brought me back to square one. They didn’t provide any compensation in form of extra sessions at the end of the treatment or even an apology for THEIR ACTIONS. They had the audacity to call later and ask If I would want to avail more laser treatment and services from them. Anyway, now the hair growth is worse than it was before I even started the laser treatment. Update: I am currently taking laser hair reduction services from a dermatologist. It costs less than them, has already repaired all the damage they did to my skin and has remarkably reduced the hair growth which had increased because of their maltreatment. I am updating this today because I got a call from their call centre asking why I don’t visit anymore, and the person did not bother listening after I said you can read about it on your Google page. Stop harassing people you have already financially and mentally harassed 3-4 years back. Thank you.... (Show more)

I hav been using dere services since long laser results r phenomenal..m satisfied wid it..services and staff is alao very cooperative..👍 n special Thanks to Mr.Prakash who always gives his best ... …

Prakash does a great job and puts all his efforts to satisfy the client. He gives services whole heartedly! - Udita Gaba

I have been coming to Clinic Dermatech, Model town for Laser since Nov 2017 and till date every single sitting has been satisfactory. The environment of clinic is very welcoming and comforting. I would like to special mention the Manager of the facility Ms Priya for excellent management of facility and always ensuring that clients needs are addressed :)... (Show more)

Great place for all your skin problems ! Affordable and yet soo effective . I usually get my services from MR PRAKASH - who is by far the best man for all your issues ! He personally understands and work on your problem areas ! The entire staff is brillant and super sweet and recommending this to everyone 😇 …... (Show more)

I am taking services from Dermatech since 2014, their services are excellent. I had started my laser hair reduction treatment few years back and my sessions are taken by Mr. Prakash who is extremely helpful and considerate. He makes my sessions very valuable by giving me proper advise on what products to use for my skin type and his services are amazing and perfect. His knowledge about the treatment and products is really good. I highly recommend Prakash for laser hair reduction treatment as he understands his clients concerns and guide them accordingly. Amazing experience. Keep it up guys.... (Show more)

It’s been 2 years now that I am taking services from Model Town branch, there’s a visible improvement in my skin quality, and also now I don’t need to visit as frequent as I was supposed to do and would like to give all the credit to Prakash, he has magic in his hands, he knows the art to play with the machines. Would highly recommend taking services from this branch, especially Prakash, one of the team member of this branch.... (Show more)

One of my friends recommended Clinic Dermatech (Model Town) to me and my association with the clinic started in mid 2022. I booked a Laser Hair Reduction package and it has been an year since. The treatment has been very impactful which, by the way, has made me renew my package. The clinic is very well maintained and proper sanitisation procedures are followed here. In fact, they even do a follow-up call to check up on you post every session. Apart from the treatment, the staff members here are amazing. They are so pleasant to talk to and give you proper advice for the next steps. My sessions are taken by Ms. Mohini, who is very helpful, patient, and always makes me feel comfortable. Ms. Shweta is the go to person for any questions I have, and is always very polite and courteous. Its always a treat when I visit the clinic!!... (Show more)

Pathetic experience. Misguiding people on the treatment. Minting money by giving wrong information. Illiterate management

This time when I went for my hair removal service the practioner whom I know was unavailable so a new practioner did my hair removal session....it didn't go well I got two black patches on my cheeks during session I stopped practioner many times bcoz of high radiation and heat ,but when I complaint about it instead of accepting their fault they started giving excuses by saying it is a malasama patch which was already there but it's visible now after session how can it be possible there was nothing on my cheeks it just appear like that after session...that black mark is still there ... atleast they should be responsible enough to sought the issue which their client faced bcoz of their mistake.Such a HORRIBLE EXPERIENCE... (Show more)

It’s more than one year I am going to dermatech. Mr Prakash gives the best services .He is Humble and Very Professional . Really Appreciate the whole staff and services there 😇

Prakash done his job whole heartedly and make the Clint fully happy and satisfied Thanks for his Weldon job

Nice and cooperating staff. Comfort level is very high. Priya mam is very supportive regarding everything.

Great service, loved taking services from them.. had a great experience with body laser and other sessions as well..

The services at Clinic Dermatech, Model Town are excellent. The staff is very cooperative and friendly. Very hygienic and safe. Highly recommended.