Cabinet D'orthodontie Du Dr Dupuis-Cuny

France - Saint Etienne
3.5 45 reviews

About Cabinet D'orthodontie Du Dr Dupuis-Cuny Preventive dentistry and the long term dental and oral health of patients is the main concern of the team at this specialist orthodontics clinic located at St-Etienne in France. Sophisticated technology and leading edge techniques are used while giving patients of all ages healthy and beautiful smiles. Services at the clinic also help to correct the comfort of the bite and speech of patient... (Show more)

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3.5 (45 reviews)
4.1 
Staff
3.5 
Punctuality
3.7 
Communication
4.2 
Competence

  • all
  • bad communication (4)
  • outdated equipment (1)
  • right on time (2)
  • bad behavior (4)
  • high tech (2)
  • nice staff (9)
  • wasted my time (2)
  • well-communicated (6)
  • totally competent (4)
  • incompetent (1)

Cabinet D'orthodontie Du Dr Dupuis-Cuny Reviews

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I called for information on the extraction of wisdom teeth, the secretary was unpleasant and did not direct me to someone else (since he no longer receives adults) by telling me saying to take my phone book! I advise against.

Jeanne Colombet - a year ago - Review Provided by Google Maps

In order to follow the advice of my dentist, I contacted the Arnaud Dupuis CUNY office for orthodontic treatment. I am delighted and impressed by the professionalism of this team, plus the welcome is always very friendly at each appointment. YOU. In fact, they know how to combine aesthetics and medical aspects, which is really reassuring.... (Show more)

laure cavrois - a year ago - Review Provided by Google Maps

Fast, efficient and pleasant, I recommend 👍 the team is smiling, I am delighted with my choice, my son too. …

Lou Let - a year ago - Review Provided by Google Maps

A precise diagnosis and a solution to a problem that no other orthodontist knew how to repair, my son after two years of treatment is delighted, great follow-up, and teeth aligned! THANKS!

Julie Chapal - a year ago - Review Provided by Google Maps

Very good professional who seeks inventive solutions

margerie malaval - a year ago - Review Provided by Google Maps

Great orthodontist office Good welcome The staff is very professional, very friendly The welcome is excellent. The explanations are clear. The doctor gives the necessary explanations to give you Alezes Very good care. Congratulations to the whole team.👍🫶 …

rachid zaher - a year ago - Review Provided by Google Maps

Many thanks for your comment. Yours sincerely

Response from the ownera year ago

Very good professional, understanding and friendly unlike the reviews I have read. Smiling and pleasant assistants. Thank you for your professionalism.

Laëtitia Poipy - a year ago - Review Provided by Google Maps

Hello madam, we thank you for your comment. Looking forward to it

Response from the ownera year ago

Great orthodontics office. My two children are followed there and I am also in adult orthodontics. We are pleased. Mr Dupuis Cuny and his assistants (Aurélie, Clément…) are really very friendly and professional. The secretary is also very nice. The prices are absolutely correct. You can go there with your eyes closed.... (Show more)

Stéphanie C - 2 years ago - Review Provided by Google Maps

The whole team thanks you for your lovely comment. I'm looking forward to seeing you again. Good for you.

Response from the ownera year ago

To avoid, unpleasant practicing doctor with my child, authoritarian, assembly line work, plus he delegates his work to a colleague in training without him checking!! Unacceptable!!!

Zozo - 2 years ago - Review Provided by Google Maps

Hello Madam or Sir, Your pseudonymous comment does not allow me to identify you. I am sorry to read your negative comment and invite you to contact my office to discuss your dissatisfaction. Obviously I see each patient personally. Looking forward to welcoming you. Best regards. Dr Arnaud DUPUIS-CUNY.

Response from the owner2 years ago

Competent orthodontist but then he is always in a bad mood and always complaining to the children. Learn to smile from time to time, it can only do you good, it will make you friendly

iron fat - 2 years ago - Review Provided by Google Maps

😁 …

Response from the owner2 years ago

A kind secretary attentive to the patient and very gentle Same for assistants and the dentist Thank you, it’s so nice to be received and cared for in this way. 👍👍👍👍👍👍 …

Malika Fournier - 2 years ago - Review Provided by Google Maps

Thank you Ms Fournier for your comment See you soon

Response from the owner2 years ago

A remarkable change of welcome from this very good secretary. a secretary with great kindness, smiling, attentive, pleasant. a top orthodontist + an adorable secretary = mission complete 🥳😁. …

Nadia N - 2 years ago - Review Provided by Google Maps

Thank you for your comment, looking forward to seeing you again. Yours sincerely

Response from the owner2 years ago

Organized and very pleasant team, top location, superb result performed by the doctor for my son who is completely satisfied with the result. The doctor is pleasant and educational with patients and parents alike. We recommend ++.

VILLARD Gwladys - 2 years ago - Review Provided by Google Maps

Finally a true professional who does not seek to encourage consumption. My two children are currently being treated by Dc Dupuy Cuny. I highly recommend.

Alexis MOUILLON - 2 years ago - Review Provided by Google Maps

Thank you Mr Mouillon for your message.

Response from the owner2 years ago

I was followed and treated by doctor Arnaud Dupuis-Cuny. I was very satisfied with the care. Impeccable and stable result. I recommend.

Constance Raoux - 2 years ago - Review Provided by Google Maps

Thank you Constance, we hope all is well for you!

Response from the owner2 years ago

Very good orthodontist who personally sees each patient. Top notch and attentive team. After 2 years of treatment, our son has a great smile. Follow-up is assured. I highly recommend. THANKS !

Marie Anne - 2 years ago - Review Provided by Google Maps

Thank you Marie Anne for your message, looking forward to welcoming you.

Response from the owner2 years ago

To flee, to flee!! aggressive and obnoxious character especially with children! Inhuman, unsociable person (he managed to traumatize my son who is used to dentists) One star because we can't put less!!

Driss Adem - 2 years ago - Review Provided by Google Maps

Hello Mrs, My entire team and I were very surprised by your reaction during the last consultation. I believe that certain rules must be respected during treatment, especially when it promises to be complex and long. These rules were again reminded in a calm and collected manner. Good luck with your son's treatment.

Response from the owner2 years ago

Our son needed complex treatment. After several opinions from different orthodontists, we turned to this office, in which the doctor and his attentive team gave us confidence. We are completely satisfied with the treatment. Very good management of the office with little waiting, making appointments possible in the event of an emergency, friendliness and clear explanations from the team. We recommend this truly competent firm.... (Show more)

Alexandre Joly - 2 years ago - Review Provided by Google Maps

Good morning I put braces on for 4-5 years with this doctor, as a result I have a gap between my front teeth, my smile is ugly and doesn't look like I've put braces on. The doctor instead of finding a solution, he told me I think your smile is beautiful! I ask him to find a solution, he tells me there is no solution, manage yourself. The doctor is not pleasant, his work is bad, he refuses to find solutions, the results are catastrophic, thinks only of money, does not keep appointments, Bad way of dealing with clients Bad result for me and also for my sister who underwent treatment at this office. To flee... (Show more)

Sameer Najjar - 2 years ago - Review Provided by Google Maps

Hello Sameer, I'm sorry to see your dissatisfaction on Google. At your last visit on 05/23/22, I assessed an interdental space of 0.3mm between the 2 central incisors (3 years after removing your appliance) which seemed actually acceptable to me given the complexity of your treatment (resumption of treatment with extraction of 4 premolars), I nevertheless wish you good luck for the future. Sincerely.

Response from the owner2 years ago

This note is for the doctor's secretary, she is incapable, 4 times I call her to send me my file, 4 times she tells me she will send it to me, 1 month after nothing, end morning I called her back, she was in such a hurry to hang up, and still NOTHING again Unacceptable! Unacceptable!!!!

Chelha Inconnue - 2 years ago - Review Provided by Google Maps

Good morning, I'm sorry for the inconvenience caused We have recently evolved at the secretarial level to best satisfy our patients. Sincerely

Response from the owner2 years ago
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Address: 41, Rue De La République, St Priest En Jarez, 42270France
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