Bumrungrad International Hospital - Hà Nội

Vietnam - Ha Noi
3.8 490 reviews

About Bumrungrad International Hospital - Hà Nội For more information about Bumrungrad International Hospital - Hà Nội in Hà Noi please contact the clinic.

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3.8 (490 reviews)
4.7 
Staff
4.3 
Punctuality
4.6 
Communication
4.5 
Competence

  • all
  • outdated equipment (2)
  • totally competent (20)
  • nice staff (50)
  • well-communicated (49)
  • wasted my time (4)
  • incompetent (4)
  • bad behavior (6)
  • right on time (14)
  • bad communication (6)
  • high tech (18)

Bumrungrad International Hospital - Hà Nội Reviews

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Delicious food, enthusiastic and skilled doctors, beautiful and comfortable rooms

Ngọc Nguyễn Thị Ánh - a year ago - Review Provided by Google Maps

Paying takes longer than the way my sister solves math problems

Nguyen Le - a year ago - Review Provided by Google Maps

Dear Valued Guest, Vinmec Times City International General Hospital is very sorry for your imperfect experience. Please contact the Hospital's Hotline 0243 9743 556 or send an email to info.tc@vinmec.com so that the Hospital can contact you to receive the most complete feedback. Sincerely thank you.

Response from the ownera year ago

The best hospital experience i have ever experienced. Great staff, Nurses and doctors and great value for money. Better than most of the facilities i have used in all over the world.

Andre - a year ago - Review Provided by Google Maps

cleanliness, professionalism, courtesy.

giuseppe messina - a year ago - Review Provided by Google Maps

Peeing is also forbidden. :)))) This must have been ordered by the hospital director. So below is very strict :))))

Thang Pham - a year ago - Review Provided by Google Maps

“Dear Guest, Vinmec Times City is very sorry for your imperfect experience. Please contact the Hospital's Hotline 0243.9743556 or send an email to info.tc@vinmec.com so that the Hospital can contact you to receive the most complete feedback. Sincerely thank you."

Response from the ownera year ago

I live right at the right time so my mother and I often go to the hospital for checkups. M Always choose the best services for your baby, most of the visits are satisfied. However, there are still doctors who make me extremely disappointed. At the most recent peak, the baby had a viral fever, high fever, fatigue and lethargy. The baby was examined that day. The combo from the nurse was so difficult that the baby was scared and cried until he was sick and tired. When I went to the doctor, he sent me for a blood test. Three tubes of blood were taken to test for flu, covid, and dengue fever, all of which were negative. The doctor said he didn't know the reason and advised him to do an additional test package for 20 other viruses and other tests. At this time, I refused the doctor's prescription for fever-reducing medicine and supplements and left, but the doctor did not give any further reminders. I had no experience until I learned from other doctors and other mothers that the symptoms were clear, but the doctor could not diagnose me, nor give me a treatment regimen or monitor anything that really inhibited me. Returning home, the mother and child lost their jobs and the baby became more tired and scared.... (Show more)

hoang van - a year ago - Review Provided by Google Maps

Dear Valued Guest, VMTC is very sorry for your less than perfect experience. Please contact the Hospital's Hotline 0243.9743556 or send an email to info.TC@vinmec.com so that the Hospital can contact you to receive the most complete feedback. Sincerely thank you

Response from the ownera year ago

Good

Phien Vu - a year ago - Review Provided by Google Maps

Very good

VUQUOCVIET12345 VIET - a year ago - Review Provided by Google Maps

Thank you for responding. Wish you health!

Response from the owner2 years ago

The security guard is good, the doctor is good, the facilities are good, but they don't meet 5-star standards.

Hồ Sỹ Đức - a year ago - Review Provided by Google Maps

Thank you for responding. Wish you health!

Response from the ownera year ago

The staff laughed and joked with each other and didn't care about the patients

Nhật Lê - a year ago - Review Provided by Google Maps

Dear Nhat Le, first of all, Vinmec apologizes to you for the imperfect experience at Vinmec Times City. At the same time, Vinmec thanks you for your feedback. Please leave your phone number for customer support (if any).

Response from the owner2 years ago

Business is like vomit, PR is good at taking people's money. Ok, I agree the price is high but the service must be commensurate. Please give me the phone number of the board of directors to complain

Franky - a year ago - Review Provided by Google Maps

Dear Franky, first of all, Vinmec apologizes to you for the imperfect experience at Vinmec Times City. At the same time, Vinmec thanks you for your feedback. Please leave your phone number for customer support (if any).

Response from the ownera year ago

One time my child had to go to the umbilical cord emergency room in the middle of the afternoon because it was right at dinner time because the umbilical bleeding wouldn't go away because my mother couldn't hear clearly. Dr. Tran Lien Anh was difficult to yell at my mother, partly because he was old. We can sympathize with the explanation that the doctor seems to despise the patient. If you study well, you will also study to be a doctor and examine your children and grandchildren yourself! But a hospital this large and prestigious should pay more attention to how it treats its patients... (Show more)

hương ju - a year ago - Review Provided by Google Maps

Dear Valued Guest, Vinmec Times City International General Hospital is very sorry for your imperfect experience. Please contact the Hospital's Hotline 0243 9743 556 or send an email to info.tc@vinmec.com so that the Hospital can contact you to receive the most complete feedback. Sincerely thank you.

Response from the ownera year ago

Spacious, beautiful, going to the doctor feels like staying in a hotel. Many good doctors do not waste bribes

Ngọc lợi Phạm - a year ago - Review Provided by Google Maps

Thank you for responding. Wish you health!

Response from the ownera year ago

Service quality is poor, not commensurate with the price customers spend. The procedure for refunding the deposit is too slow, the hospital discharge documents also have to wait for several days. The switchboard is so slow that there is no direct response.

Huong Ta - a year ago - Review Provided by Google Maps

Dear Valued Guest, Vinmec Times City International General Hospital is very sorry for your imperfect experience. Please contact the Hospital's Hotline 0243 9743 556 or send an email to info.tc@vinmec.com so that the Hospital can contact you to receive the most complete feedback. Sincerely thank you.

Response from the ownera year ago

5-star standard hospital. Modern equipment, good facilities, convenient location, good service quality and expertise of the medical system. Price is also good😍 …

Thái Đoàn Ngọc (Thái MC) - a year ago - Review Provided by Google Maps

Dear Valued Guest, Vinmec Times City International General Hospital thanks you for trusting in using our services and taking your valuable time to leave a positive review for your experience. We wish you much joy and health! Sincerely thank you.

Response from the ownera year ago

Good private hospital in Vietnam

Long Nguyễn - a year ago - Review Provided by Google Maps

It's a little expensive, but the facilities are good and clean. All the doctors have studied abroad and there are interpreters, so you can go with peace of mind, but the downside is that it is expensive for foreigners, and there is a deposit system, so in case of surgery or emergency, you have to pay 200 to 300 million dong. My daughter was hospitalized due to pneumonia, and I had to pay a deposit of 30 million dong and a week's hospitalization fee of 25 million dong. Anyway, if it is not an emergency for Koreans and you get seriously ill, it would be better to go to Korea quickly.... (Show more)

Thái Nguyên 은비 진황 TV (ĐECHANGKUM THÁI NGUYÊN) - a year ago - Review Provided by Google Maps

Thank you so much!

Response from the owner2 years ago

ok

Tuấn Nguyễn - a year ago - Review Provided by Google Maps

Thank you for responding. Wish you health!

Response from the owner2 years ago

I had a emergency visit to VinMec with colitis which I didn't know I had. I arrived at VinMec at 5 am and was greeted by the amazing nurses and doctors. They instantly checked my vitals and assessed the situation professionally. Within 3 hours everything was done to get a diagnosis including an ultrasound of every major organ, a ct scan of every major organ, a blood test, urine test and a fecal matter test. I was inlayed for 2 nights and was taken care of better than I could wish for. Being originally from Sweden the difference in hospital care was night and day. In Sweden you wouldn't get 1/1000 of the care I got for any amount of money. So I was happily surprised that vietnamese doctors and nurses were so competent and professional. I would STRONGLY recommend anyone to visit VinMec.... (Show more)

MunchySnorlax - a year ago - Review Provided by Google Maps

Thank you so much!

Response from the ownera year ago

Everyone spoke English, I felt very safe in their hands. Doctor Nguyen Vinh Toan explained everything and answered all my questions , super nice and also the pharmacy . The cost for consolidation is 1300k and after 5pm it's 1800k.

ツTamaRa - a year ago - Review Provided by Google Maps
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