Bourn Hall Fertility Clinic - Colchester

All the staff are so friendly and warm, they made me feel completely at ease during my treatment and were always at the end of a phone call or email if I and any questions. I had a really positive experience throughout my IVF journey and we welcomed a beautiful baby girl.

Really poor service from them. My partner contacted Bourn Hall via phone and via email multiple times in order to get test results from past treatment. They had no interest in helping us through this time on the phone and didn't actually bother to ever respond to the emails sent which would have massively helped us. For a fertility clinic, the least you expect is compassion for all patients past and present.... (Show more)

We did not a get a good vibe from Bourn Hall and certainly wouldn’t return for treatment. Upon attending a recent open evening, potential clients were handed a 3 page document, pricing all and sundry with zero indication as to what a typical treatment plan might entail or actually cost. This opaque pricing structure makes difficult to compare this clinic with its industry peers. No doubt Bourn will defend this statement but I can assure any reader that other clinics are more upfront. Excellent as their treatment might be, my wife and I were deterred by this lack of transparency. There were zero questions from floor after the presentation which for me reflected a lack of engagement in the room.... (Show more)