Bateman & Best Dental Practice

United Kingdom - Lancashire
4.8 230 reviews

Bateman & Best Dental Practice in Darwen, Lancashire, has been providing high-quality dental care to private and NHS patients since 1979. The experienced team prioritizes preventive dentistry and long-term oral health, utilizing the latest technology and techniques to deliver the best possible care. Services offered include examinations, hygienist/dental therapist services, a comprehensive range of NHS dental services, general dental care, teeth ... (Show more)

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Service - Visit Price
Dental Implants $1,018
Dental Crowns $1,018
Dentist Consultation $32
Dentures $318
Periodontitis Treatment $45
Extractions $64
Fillings $76
Root Canals $127
Dental X Ray $13
Veneers $318
4.8 (230 reviews)
4.9 
Staff
4.9 
Facility
4.7 
Punctuality
4.7 
Communication
4.9 
Competence

  • all
  • good facility (29)
  • nice staff (130)
  • well-communicated (73)
  • totally competent (27)
  • right on time (46)
  • bad communication (4)
  • high tech (29)
  • wasted my time (1)
  • incompetent (1)
  • bad behavior (1)

Bateman & Best Dental Practice Reviews

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I recently joined this wonderful dental practice as a private patient. I hadn't seen a dentist for a couple of years, and was very nervous about it. I'm from the 'old school dentist' regime of the 60's & 70's era so have always been petrified of 'horrific' dentists! Matthew (and dental nurse assistant) were incredible. They provided me with a lot of reassurance, kindness, quality care and treatment in a 'relaxed' and calming atmosphere. The first time I've ever felt safe in a dentist's chair! From start to finish I cannot praise this surgery enough. From my initial phone call, information and customer service, to the treatment & aftercare. Matthew has restored my faith in dentistry! From being a very nervous patient, I now feel confident that I've found a dentist I'm not scared of 😬😁 The surgery is professionally managed, exceptionally clean and organised, with patient well-being as a priority. THANK YOU 💕 Jane Gaunt... (Show more)

Jane Gaunt - a year ago - Review Provided by Google Maps

Thank you very much for you lovely comments :-)

Response from the ownera year ago

Excellent service. Highly professional friendly team. Very highly recommended.

Keith Johnson - a year ago - Review Provided by Google Maps

Super friendly staff with fabulous dentists

Anne Bradley - a year ago - Review Provided by Google Maps

First class treatment at this dental surgery. Always well cared for and they explain everything

Yvonne Watson - a year ago - Review Provided by Google Maps

Thank you very much for you lovely review :-)

Response from the ownera year ago

Amazing team! Always helpful and smiling.

Salma Shabir - a year ago - Review Provided by Google Maps

Thank you very much for you review :-)

Response from the ownera year ago

I joined this practice following the retirement of my previous dentist who had treated me over the last 30 years. I had my first appointment with Michael Best and was very impressed by his friendly, thorough and professional manner. I have definitely made the right choice in joining this practice.

James Upton - a year ago - Review Provided by Google Maps

Thank you very much for your lovely review.

Response from the ownera year ago

My Dentist of 20yrs retired, I've always been a nervous patient so was anxious about attending a new practice. I needn't have worried Michael Best was brilliant. I needed a filling, he talked me through the process which I found reassuring. My husband also joined the practice & was satisfied with his appointment for a check up. Would definitely recommend.... (Show more)

Linda Upton - a year ago - Review Provided by Google Maps

Thank you for your lovely feedback and 5 star review :-)

Response from the ownera year ago

Emily is very efficient and very caring. Excellent treatment.

Alan Frangleton - a year ago - Review Provided by Google Maps

Thank you very much for your review :-)

Response from the ownera year ago

Recently I have needed a significant amount of dental work. My dentist Anish is excellent, in every aspect of customer care. He welcomes like he is meeting a long lost friend. His communications are brilliant, he is a great listener taking in all the details, then goes on to explain the options and solutions available. I like that he is totally honest. His dentistry skills are brilliant putting one at ease and makes the X-rays available in explaining the treatment. Along with Amy the dental nurse who works quietly away in the background they ensure there is minimum discomfort and provide reassurance during the treatment. Several more visits are necessary but I have every confidence that the end result will be everything that I could hope for .... (Show more)

Jackie Livesey - a year ago - Review Provided by Google Maps

Thank you very much for your lovely review, I will pass this on to the dentist and nurse :-)

Response from the ownera year ago

Great efficient service from first contact to treatment. All the reception staff are so knowledgeable and helpful too.

joanne butterworth - a year ago - Review Provided by Google Maps

Thank you for your lovely feedback

Response from the ownera year ago

Very friendly, make you feel at ease . All staff are great 👍 x …

Carole Lumsden - a year ago - Review Provided by Google Maps

Excellent service and Catherine is a excellent dentist

Bill Dixon - a year ago - Review Provided by Google Maps

Thank you for your lovely comments :-)

Response from the ownera year ago

Just moved to the area. I joined the practice for annual lookup and a cleaning. Both were fine, fees were fine for private patient. But I've just received an email for an annual retention fee? This was not paid by me when I joined nor do I feel communicated, I don't see any mention on the website. I really struggle to understand why you expect 30 pound a year just to grace me as a patient? I pay for the treatments (non-NHS), you give me the treatment. Why do I need to pay to have the privilege of being a customer? Unless you start bundling in content like Netflix I don't see why you're collecting rents from me.... (Show more)

Alex Carriuolo - a year ago - Review Provided by Google Maps

Thank you for your feedback. I apologise this was not communicated to you. This is normally communicated via the welcome email we send out to all new patients. When I've looked into this, I can see this was not sent and I do apologise for this lack of communication. An email explaining this further will be sent to you today. Kind regards.

Response from the ownera year ago

Appointment was on time and the work I had done was carried out extremely well.

David Duxbury - a year ago - Review Provided by Google Maps

Thank you for your feedback and 5 star review :-)

Response from the ownera year ago

I really like this dentist my dentist emliy has really help me get my teeth out what was snap in my gums and really help me get my dentures aswell and there l the best practice ever keep up the good work guys

Natalie louise Walker - a year ago - Review Provided by Google Maps

Thank you for your lovely comments :-)

Response from the ownera year ago

Brodie and Beth deserve a raise. Exceptional service making me feel very welcome!! Would highly recommend to everyone !

Hasnain Mehmood - a year ago - Review Provided by Google Maps

Thank you for taking the time to leave some lovely feedback :-)

Response from the ownera year ago

So I had my first appointment today as a new patient with Mr Best and I had such a great experience - not something you say very often going to the dentist I know! So firstly it was nice to have a dentist who’s personable, makes you feel at ease, talks through everything and fully explains the treatment process. Then there’s the music - good soundtrack playing whilst undergoing treatment! I got Elvis - you can’t go wrong with that. But considering I left having to book for a filling, it was the first time I’ve ever left a dentist appointment ever feeling I’ve had a positive experience, other dentists I’ve had have always been so wooden! Anyway that’s my experience I’ve yet to see how they cope with my 20 Month old in a couple of weeks - I’m sure it’ll be fine if he cooperates 🙈 If you’re looking for a dentist I would highly recommend here, it’s just a shame it’s took so long to find them.... (Show more)

Laura Laura - a year ago - Review Provided by Google Maps

Thank you very much for your lovely feedback, glad to hear you liked the soundtrack. I will pass this on to the team :-)

Response from the ownera year ago

I had an appointment with them and I thought their service was excellent and amazing professionalism from the dentists and reception staff. However they forgot to mention about hidden fees and are all for the money like most dentist in the Uk making it impossible to get the treatment you want and then settling for less

sarah jayne - a year ago - Review Provided by Google Maps

Hi Sarah Jayne, I'm happy to hear you felt our service was excellent and the professionalism was amazing. However, I would like to learn a little more about the hidden fees you are referring to. If you would like to email me directly to practicemanager@batemanandbest.com so I can investigate further, and improve services if needed. Thank you.

Response from the ownera year ago

Great service by Brodie and Beth proper good friendly dental care.

Hamza Iqbal - a year ago - Review Provided by Google Maps

Thank you for giving us 5 stars :-)

Response from the ownera year ago

I’ve always had excellent treatment. Friendly helpful receptionists. All treatment fully explained. ( Love the new decor)

Linda Logan - a year ago - Review Provided by Google Maps

Thank you for your lovely feedback :-)

Response from the ownera year ago
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Address: 334, Blackburn Rd, Darwen, Lancashire, BB3 0AAUK
Marker
Leaflet QanoMed
Dr Michael Best
Principal Dentist
Dr Michael Best

Dr Best is the Practice Owner and has worked within both NHS and Private dentistry since qualifying back in 2004. He originally qualified in Leeds and then worked as a private dentist in Australia before returning to Lancashire. He gained his M.F.D.S RCS (Ed) in June 2009 and has a special interest in Orthodontics (Braces) and particularly enjoys Cosmetic Dentistry He has completed a Masters (MSc) in Orthodontics (Braces) at the University of Warwick in June 2021. Dr Best was a finalist in the Dentistry Awards for best young dentist North West in 2014. He has been appointed a mentor responsible for supervising and teaching Foundation Dental Practitioners at the practice for 9 years. Dr Best was also appointed as a honorary tutor for Liverpool University in teaching and supervising Dental Therapy students.

Specialities
General Dentistry Orthodontics
Dr Catherine Armstrong
Associate Dentist
Dr Catherine Armstrong

Dr Armstrong, one of our senior dentists, joined the practice in 1997 after graduating from Glasgow University. Committed to the provision of NHS and private dentistry here in Darwen Dr Armstrong was also an honorary tutor for Liverpool University, teaching and supervising Dental Therapy students for five years. In 2017 Dr Armstrong completed a PG Cert in Teaching and Learning in Clinical Practice becoming a Foundation dental Trainer the following year. In this role she supervises and teaches newly qualified dentists in their first year of practice. Dr Armstrong is committed to her own development and supporting the development of others. Understanding that some people have dental anxiety, Dr Armstrong’s wish is to treat each patient with compassion and respect for their unique desires and concerns. She listens without judgment, seeks to understand the patient’s needs, and provides encouraging support throughout the visit. She describes a course on ‘giving painless injections’ as one of the most rewarding she has been on.

Specialities
General Dentistry
Dr Matthew Goodall
Associate Dentist
Dr Matthew Goodall

BSc (Hons) BDS Liverpool 2011 GDC Number 209772Dr Goodall joined the practice in August 2011 after qualifying as a Dentist in June 2011 as a Foundation Dental Practitioner (1st year after qualifying), after completing his foundation year he has now become an associate at the practice. He carries out both private and NHS treatments, and is now trained in Inman Aligner treatments (Invisible Braces). Dr. Goodall has a special interest in cosmetic treatment and gained a Masters in Restorative and Aesthetic Dentistry at Manchester University in 2017.

Specialities
Cosmetic Dentistry General Dentistry
Dr Annie Haddon
Dentist
Dr Annie Haddon

Annie joined us as a foundation dentist in 2018 after graduating from the University of Manchester. She then stayed on with us and now works both here at B&B and at our partner site in Accrington. She especially enjoys treating children & is hoping to start providing Invisalign treatment. Outside work, she enjoys running, baking & traveling.

Specialities
General Dentistry
Dr Lucy Dunne
Dentist
Dr Lucy Dunne

Dr Dunne graduated from the University of Manchester in July 2019 and joined us as a Foundation Dental Practitioner. She is passionate about delivering high-quality care to her patients in a relaxed and friendly environment. Although she enjoys all aspects of general dentistry, she finds treating paediatric, special care, and anxious patients particularly rewarding. During her time at University, Lucy was awarded the Dr Charles Preston Prize and the Society of Manchester Dental Alumni prize for her academic performance. She was also awarded first place when presenting at the British Society of Paediatric Dentistry North West Competition in 2018. Looking forward, Lucy is keen to further explore other aspects of dentistry and to progress in her dental career.

Specialities
General Dentistry
Dr Daisy Singleton
Dentist
Dr Daisy Singleton

Dr Daisy Singleton BSc (Hons) MSc BDS University of Central Lancashire 2020. Daisy gained a BSc degree in psychology, then a MSc degree in Medical Sciences from Newcastle university in 2016. She then went on to complete her BDS degree at the University of Central Lancashire, qualifying as a dentist in 2020. Daisy Enjoys all aspects of dentistry, and in particular finds treating anxious patients rewarding, as she strives to create a relaxed environment. In her free time, Daisy enjoys spending time with her family and friends, learning Spanish and cooking.

Specialities
General Dentistry
Dr Brodie Taylor
Dr Brodie Taylor

Mrs Ruth Singleton-Evans
Dental Therapist
Mrs Ruth Singleton-Evans

Qualifications . Dip. Dent Hygiene /Dip Dental Therapy LIverpool. BSc(Hons) Dental studies for Dental care professionals. UclanRuth’s career in dentistry spans over 30 years with experience in all aspects of dentistry. She has had many roles including Dental Nursing within the local Oral & Maxillo – Facial department, before deciding to retrain as a Dental Therapist . She qualified from Liverpool University Dental School in 2007 and part of her training was undertaken at Bateman and Best and on completion of her training, she joined the practice as a qualified member of the dental team.Ruth gained further qualifications in 2013 completing BSc(Hons) at Uclan expanding her knowledge within dentistry and also has a teaching qualification and has been a dental hygiene therapy tutor at the Liverpool University.Ruth is also an honorary tutor for Liverpool University undertaking training of the dental therapy students within the practice and assisting with the vocational dental therapist training.Outside work Ruth enjoys spending time with friends and family which includes her dog but also has a keen interest in running and has completed 10k and a half marathon races. She also volunteers with her local running group.

Specialities
Dental Therapist
Miss Chelsea Watson
Dental Therapist
Miss Chelsea Watson

Qualifications: BSc (Hons) University of Manchester Chelsea’s career in dentistry started in 2012, working within a large dental team providing all aspects of assistance for dental clinicians as a dental nurse. Chelsea then decided to pursue a career in Dental Therapy and qualified from the University of Manchester Dental School in 2018. Once qualified Chelsea joined the Bateman and Best dental team undertaking all duties in her scope of practice, some of which include restorations, periodontal treatment, tooth whitening and pediatric dentistry. Outside work, Chelsea attends the gym regularly and enjoys keeping fit. She also enjoys spending time with family and friends.

Specialities
Dental Therapist