Balance My Hormones

United Kingdom - London
4.9 106 reviews

About Balance My Hormones UK and Europe wide treatments for men and women with low TEST0STER0NE, androgen sex hormones and IGF1. Treatments for women with low T or low Androgens. Anti-Ageing IGF1 increasing hormones to bring you into a more youthful state. Andropause, Somatopause, Menopause and adult IGF-1 hormone deficiency therapy through UK clinics, dispensed by UK pharmacists. Access to treatments for Male Menopause, MANoPAUSE, Hy... (Show more)

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4.9 (106 reviews)
5.0 
Staff
5.0 
Punctuality
4.8 
Communication
4.5 
Competence

  • all
  • totally competent (5)
  • incompetent (1)
  • well-communicated (15)
  • right on time (4)
  • high tech (3)
  • nice staff (12)
  • bad communication (1)

Balance My Hormones Reviews

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I'm With balance my hormones over 6 months, from the start they were nothing but helpful, everyone I spoke to has been great, from Mike, Dr Brink and a special mention to Sha(case manager) who has been checking in from day one to make sure everything is going well. Highly recommend BMH

Nathan Sla - a year ago - Review Provided by Google Maps

Hi Nathan This is what we enjoy hearing from our clients! BMH is dedicated to providing a top quality service and ensuring men & women are getting the support needed to get back on the path to optimal health and wellness. We're glad you chose us for your TRT journey and if you need anything at all just let us know!

Response from the ownera year ago

I have been dealing with BMH for nearly a year now after three years of procrastinating about doing something about the way I was feeling and getting nowhere with the NHS. I have to say it's been the best decision I ever made. It's not been straightforward, but the team have worked hard to get me to the right place with my treatment and I can honestly say it's been life changing in many ways. I would definitely recommend them, if you are thinking about getting your levels checked then don't put it off, just do it.... (Show more)

Dan Elbro - a year ago - Review Provided by Google Maps

Thanks for the kind review Dan! We're here to help people change their lives for the better and I'm glad that we've been able to do that for you! If you need anything at all, as usual, don't wait, just give us a call and we'll support you in anyway that we can!

Response from the ownera year ago

3 months into treatment and my life, health and wellness has improved. From the start the process has been professional. I’m happy with how my experience with BMH is progressing.

Pulkit Arora - a year ago - Review Provided by Google Maps

Thanks Pulkit happy to feel you are progressing.

Response from the ownera year ago

I've been a client of Balance My Hormones for a little over 6 months now and their customer service, quality of care, and treatment has been second to none. Their approach to treatment is up to date and not the outdated stance used by the likes of the NHS, meaning you won't encounter the awful rollercoaster hormone ride that comes with that outdated treatment. Your treatment will be fine-tuned and optimized to you because they recognise that everyone is different and there is not a one shoe fits all approach. During this time I have also had the pleasure of interacting with several members of the team, ranging from client support, personal case managers, to even Mike Kocsis, and on every single occasion, they've been polite, professional, and accommodating, always putting me and my needs first. Needless to say, if you want the best possible experience, service, and treatment, then BMH is for you.... (Show more)

Phil - a year ago - Review Provided by Google Maps

Thanks Phil for the kind words and for allowing us to support you on your hormone balancing journey.

Response from the ownera year ago

Fantastic been a customer for over a year and all good so far

Ronald Dump - a year ago - Review Provided by Google Maps

Glad to hear that you've been with us for over a year and we're continuing to provide you the service that you need!

Response from the ownera year ago

I’ve been using Balance my Hormones for about three years now. They have been nothing but excellent at helping me manage my testosterone levels. All the way through from the support team, to my main contact, and the doctor! It all came around by chance, but my friend suggested I have my testosterone levels checked, and they came back as super low. As soon as I began the treatment, I noticed so many amazing changes and the support I've received by balance my hormones has been fantastic.... (Show more)

Andy Selway - a year ago - Review Provided by Google Maps

Thanks for being part of the BMH family for three years Andy! We've gone through alot of changes and improvements that have hopefully improved your BMH experience! We're happy to know you're feeling how you should and able to live a "normal" life! We look forward to continuing this relationship and hope that you'll be with us for many more years!

Response from the ownera year ago

Excellent service, offering a literally life-changing product. Coudln't recommend more highly.

Stuart Birch - a year ago - Review Provided by Google Maps

Thanks for the kind words Stuart...this is what we love to hear! We're happy to be the ones helping you on your journey! If you need anything at all please don't hesitate to contact us!

Response from the ownera year ago

Plenty of good things about them, but plenty of average. Good: Doctor is great. If there are issues, they are typically resolved easily, and rapidly. Support staff are helpful. Not so good: Pharmacy orders. Wrong types, missing pieces, incorrect apparatus. Case managers. They will get on the call with you, and have no idea what the call is about, why you wanted to speak, and they won't have brought themselves up to speed with your profile. All forgivable normally, but when it's a healthcare provider, which I would consider this to be, you expect more.... (Show more)

Shane WG - a year ago - Review Provided by Google Maps

Hello SG, Thank you for your comments. We take all feedback seriously and appreciate you taking the time to respond to us. We are working diligently to improve all of our areas of customer service. However, as you stated, there are a few areas in which you feel we should make improvements. If you would like to discuss these issues further and pass on your suggestions to our Director of Operations you can reach him at ryann@balancemyhormones.co.uk or by phone at 02039003209 where he would be happy to discuss with you further. We value your input and hope we can rectify these areas of concern and continue to give you a positive experience with Balance My Hormones. Kind Regards, BMH Team.

Response from the ownera year ago

I cannot thank Balance My Hormones enough for giving me my life back. After being dismissed and ignored by NHS GPs, I was finally diagnosed with hypogonadism and swiftly got the treatment i needed from Balance My Hormones. Thank you so much.

Jonathan Hawes - a year ago - Review Provided by Google Maps

Hi Jonathan, This is the kind of stuff we love to hear! Happy to know that you're where you feel you need to be and can live the life you want to live!

Response from the ownera year ago

After doing a lot of research on the various companies that offer TRT in the UK and speaking with Richard, I decided to go with Balance My Hormones and start TRT at 42. I have to say, this was one of the best decisions I've ever made, I feel fantastic, like I did back in my twenties. Energy levels back, great mood, full of get up and go, I actually can't believe the difference after only two months! Any questions, concerns I had, were answered quickly and easy to understand. Overall a fantastic experience so far and a big thanks to Richard for all his help and knowledge.... (Show more)

Andrew Skaife - a year ago - Review Provided by Google Maps

Thank you Andrew for your Review. We appreciate your trust in us and vote of confidence.

Response from the ownera year ago

I am with BMH for 6 months now. Unfortunately I can't brag about great results because I still don't have any symptoms relief but that doesn't mean that they are not great. In fact they are awesome. The whole team is trying to really help me with my complex situation as much as they can and I strongly believe that if anyone can fix me, it would be them.... (Show more)

Kristjan Zalokar - a year ago - Review Provided by Google Maps

Thank you Kristjan for the kind words. It's good that you understand that sometimes it does take a bit longer to get dialled in for potentially several reasons. Once you've had your 6 month bloods and doctor consult this will give your clinician a better understanding of what may be going on and make adjustments to get you dialled in. Stick with it, we will get you there!

Response from the ownera year ago

Balance my hormones can't have done enough for me. From first initial contact, they have been nothing but helpful. Always a friendly voice at the end of the phone, and all questions addressed to the fullest. I cannot thank them enough, especially Richard, where nothing was too big of an ask!

Rhys Brownsell - a year ago - Review Provided by Google Maps

Thank You Rhys for allowing us to support you.

Response from the ownera year ago

My experience so far has been out of this world, I am only 3 weeks into my treatment and I can’t believe I didn’t act sooner. The team are so supportive and the treatment has changed my life.

Craig Atkinson - a year ago - Review Provided by Google Maps

We love to hear this kind of feedback Craig! Thank you for choosing BMH to be the company to help you change your life and get back to feeling how you should! We're hear if you need anything at all and welcome to the BMH Family!

Response from the ownera year ago

Easy company to deal with. A bit pricy and you need to keep a tab on what you have paid for but the customer service is so good that it’s never an issue.

T Carhart - a year ago - Review Provided by Google Maps

Thank you for your review and feedback. We appreciate your comments and are pleased to hear that you find us easy to deal with and that you appreciate our customer service. We strive to provide the best quality care and treatment for our patients and we are always looking for ways to improve.

Response from the ownera year ago

My experience with TRT has been life changing, every aspect of my life has been improved, from sleep right through to mood and energy. I can’t recommend them enough, the biggest thing with them is personalised treatment and care, they have treated me as an individual and my symptoms specifically to me, this is something that I haven’t experienced from doctors before. All the staff are friendly and helpful, five stars.... (Show more)

Paul Wright - a year ago - Review Provided by Google Maps

Hi Paul...that's 100% correct, unlike other clinics, we don't use the cookie cutter approach of "what's good for one is good for all!" Everyone is different and everyone reacts differently to treatment so their care is adapted for them as an individual to ensure everyone gets the best treatment for them! We're glad you chose to be part of the BMH family and if you need anything at all, don't hesitate to ask!

Response from the ownera year ago

Started this journey with BMH a few weeks ago and have just been approved for TRT therapy. Their procedures are thorough and re assuring and at no time did I feel or was I made to feel embarrassed when discussing the issues I was suffering. The Drs review was detailed and he took the time to explain my blood results and the benefits and (sometimes pitfalls) of TRT. The rational for prescribing the particular protocol suggested for me was fully explained and all my questions answered. The costs have been explained and nothing appears anything other than transparent. I have no experience of this process with any other company but I certainly feel no need to explore the procedure with anyone else have been given so much time and attention. Thanks BMH Update 20th Dec Quick update. The service I have received has been excellent. My case manager Olly , has been helpful and tolerant when I thought I might have an issue ( I didn't, misunderstanding on my part). Maybe not the cheapest but certainly proffessional and client centered. Feeling Thank good, not an instant miracle cure but very positive results again guys Regards Dean... (Show more)

Apo 61 - a year ago - Review Provided by Google Maps

Thank you for your positive feedback Dean.

Response from the ownera year ago

Professional and empathetic service. Happy to say my life has been changed by the treatment. Can’t recommend enough.

Jim Alcock - a year ago - Review Provided by Google Maps

Hi Jim...this is the stuff we love to hear! We're here for our clients and as part of our BMH family if you need anything at all let us know!

Response from the ownera year ago

100 % changed my life. It is a Simple to use company with fantastic customer support system. Was apprehensive at 1st but how wrong I was once I knew they could help me. My Anxieties and depression is lots better amongst other symptoms. NHS failed me, and so did private spire hospitals. I opted to try BMH You won't be disappointed. Utterly life changing experience.... (Show more)

Gary Robinson (GaryRDrobbo) - a year ago - Review Provided by Google Maps

Thanks Gary for giving us the opportunity to help you. We appreciate the kind review.

Response from the ownera year ago

Great service. Richard will help you with anything you need made me feel at ease about anything I needed to know

Jon Wood - a year ago - Review Provided by Google Maps

Thanks Jon. We appreciate the opportunity to help you.

Response from the ownera year ago

BMH has changed my life for the better! Thank you :)

Gareth Simpson - a year ago - Review Provided by Google Maps

Thank you Gareth for your feedback.

Response from the ownera year ago
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Address: Balance My Hormones Ltd., International House, 24 Holborn Viaduct, London, EC1A 2BNUK
Marker
Leaflet QanoMed
Mr Michael Kocsis
Mr Michael Kocsis