Atlantic Dental

After enjoying the beautiful sunset drive down to the hotel things got worse and worse from the moment we arrived. Upon arriving to the hotel my wife and I checked in and all seemed well, a nice well presented entrance. We got asked to pay on check in. Thinking it was a bit strange but we did as requested. (We can now see why they want to take your money before you check in and see the dirty, dated falling apart hotel). We got told we were on the 3rd floor in the sea view room we booked. Excited to see the view we rushed up to the room… upon opening the room door we were met with an unpleasant smell. Thinking maybe because it’s been warm we’d open the windows to get the fresh air in. Walking over the the window the smell got worse, as I move the curtain I saw the problem, mouldy curtains. As we where in a rush to get down to our dinner reservation I asked the night manager if she’d be able to get this sorted after showing her the photos along with a requested to hover the room as it clearly not been done prior to our check in. I was assured this was going to be sorted while we “enjoyed”dinner. Arriving in the restaurant we where met my a present waitress who all night single handily surveyed every table. The wait time for drinks and food were beyond a joke because they had one waitress who was quite literally running up and down to try and keep up. We finished our pretty average meal and paid to head back to our now “clean” room. We arrived back to see the curtains rubbed down with a damp cloth not really doing much, and no hovering complete. While I was checking the room my wife went in to use the bathroom to lift the loo seat to see what I can only describe as the reminisce of an explosion from someone’s back passage. Seeing this I went back down to talk to the night manager who assured me she personally cleaned the curtains and hovered. Well her hovering matched her halfhearted curtain cleaning. After her poor attitude telling me the cleaning had been completed I requested a hover so after spending £400 for a 2 night stay I’m now hovering my own room while someone else is cleaning the explosion in the toilet. After an horrendous night sleep as they had a wedding with loud music going on till 2330 we thought we’d wake up to a fresh start and better service. Going into the bathroom for my morning shower I turned it on and was once again greeted by another unpleasant smell as the plug hasn’t seen any cleaner/bleach for a long time. We went down for breakfast where we sat for a good 20 minutes to receive our coffee. We then got told by the waitress she’d be back to take our cooked breakfast order. We helped ourself to the continental breakfast. While we waited and waited andddd waited I thought I’d go to reception to see about the room change we got told that would take place once the wedding party checked out our. After a good 10 minutes with the operations manager my wife messaged to say people where getting seated and served and we still hasn’t placed our cooked breakfast order. The manager offered to come and see what the issue was on the way back into the restaurant after now 15 minutes with the manager my wife was walking out after being totally ignored. A full refund was given and we swiftly left a day early. Don’t be fooled by the lovely photos save your money and stay in the local travel lodge you’ll have a clean room and better service. Trip type Vacation Travel group Couple Rooms: 1 Service: 1 Location: 5 Hotel highlights Great view... (Show more)

A nice hotel with excellent service and food and a car park. The balcony room my wife and I stayed in is large, very well equipped and comfortable.

. Flying visit

Absolutely beautiful hotel. Champagne Bar for afternoon tea was superb.