Artedental Clinic

Spain - Tenerife
3.9 26 reviews

About Artedental Clinic For more information about Artedental Clinic in Puerto de la Cruz please contact the clinic.

  • Reviews
  • Services
  • Contact
  • Q&A
  • Staff
3.9 (26 reviews)
5.0 
Staff
5.0 
Facility
4.1 
Punctuality
4.4 
Communication
4.5 
Competence

  • all
  • nice staff (18)
  • wasted my time (2)
  • well-communicated (12)
  • right on time (5)
  • good facility (3)
  • totally competent (5)
  • bad communication (2)
  • outdated equipment (3)
  • high tech (1)
  • incompetent (1)

Artedental Clinic Reviews

Write a Review

Dr. Holm is a real asset to this dental practice. In my many years at various dentists, I have never had another doctor who was so empathetic, attentive and caring towards a patient or me. He explained everything during the treatment, always paid attention to my possible reactions, and gave me breaks. Had two teeth sitting on pus that were pulled out and overall it wasn't a walk in the park, but his personality and actions made it easier to bear.... (Show more)

Marion (Marion) - a year ago - Review Provided by Google Maps

I was given an appointment here immediately as a dental emergency. The treatment took place in a relaxed atmosphere. The treating German dentist, Dr. Julian Holm made a very competent impression, he took a lot of time for the consultation and explained every step in carrying out the necessary treatment. In addition, he is a very friendly person and I felt like I was in good hands. The dental assistant and the staff at reception were also extremely friendly and added to the positive impression when treating my emergency. Thank you for saving my vacation! I would like to find a dental practice like this in Germany, which unfortunately hasn't happened to me to this day in terms of relaxation, calm and friendliness.... (Show more)

Bernhard Sturm - a year ago - Review Provided by Google Maps

My experience has been very good, I went for a filling and the treatment was great. I was treated by Dr Marilin Martín and her work and professionalism are 10. I highly recommend her.

Guillermo Perez Violan - a year ago - Review Provided by Google Maps

I am very satisfied with the dental advice. The problem that had existed for years was finally recognized and solutions discussed. Excellent communication, expert analysis and therapy suggestion. Uncomplicated communication also via WhatsApp. The friendliness and helpfulness of the entire crew are particularly praiseworthy. I'd love to come back and feel like I'm in good hands.

Margret Lippik-Winkler - 2 years ago - Review Provided by Google Maps

Thank you very much for sharing your experience at our dental clinic, Margaret. We are very happy to have been able to help you. 🤗 …

Response from the owner2 years ago

Top quality dental center. Very friendly staff. Perfect communication in German, English and Spanish.

Joe De Armas Tracy - 2 years ago - Review Provided by Google Maps

Thank you, Joe, for your kind review.

Response from the owner2 years ago

Be careful, from my own experience, I do not recommend it under any circumstances, you come and go without your teeth.

Mª Nieves González de Armas - 3 years ago - Review Provided by Google Maps

Delighted with the care and professionalism of the clinic, my mouth will be perfect thanks to the entire team.

virginia gomez - 3 years ago - Review Provided by Google Maps

Thank you very much, Virginia, for taking the time to write us a review. Our commitment is to improve patient care, and evaluations, both in the clinic and in the networks, help us improve and know if our efforts are on the right track.

Response from the owner3 years ago

IMPECCABLE in every way. It doesn't look like a clinic (and even less a dental clinic, used to one of those long-standing dentists). The place is amazing, the views from the chair while they treat you are wow, they have two waiting rooms where they make you a coffee and They serve as long as your time arrives, the reception staff is very attentive, the assistants and dentists, great professionals,... I have been going for years. The last time this week. I have had orthodontics, implants (I have two), root canals, cleanings, cavities,... I never thought that visiting the dentist would be a place to go (want to go) a couple of times a year SO ENJOYABLE. I live in Santa Cruz and it is worth going to Puerto de la Cruz to be treated this well. I RECOMMEND 100%.... (Show more)

Oscar Cubillo - 3 years ago - Review Provided by Google Maps

Thank you very much for the review and we hope to continue seeing you twice a year to keep your mouth in perfect condition now.

Response from the owner3 years ago

Very happy with my orthodontic treatment. Great professionals and better people. The treatment is exquisite, I couldn't have chosen better.

Amanda Tr - 3 years ago - Review Provided by Google Maps

Thank you very much for sharing your experience, Amanda. We convey your satisfaction to the orthodontic team of Dr. Sonsoles Pérez Tamajón ☺ and we will continue to see you to take care of that beautiful, brand new smile.

Response from the owner3 years ago

ArteTOTAL!

Sarah Lauch Saez - 4 years ago - Review Provided by Google Maps

Thank you Sara. We hope to see that beautiful smile again.

Response from the owner4 years ago

I had my first contact five years ago, it wasn't easy because I suffered from dentist syndrome (excessive fear). Even back then I was looked after by an extremely professional team and was satisfied with the work and the whole handling. Over the years there have been a number of small issues and everything has always been done to my complete satisfaction. Now it was a bigger deal again and again great service, courteous support and excellent work, with extremely fair prices. That's why I give it a AAA recommendation.... (Show more)

Ray - 4 years ago - Review Provided by Google Maps

Thank you Ray for your review.

Response from the owner4 years ago

Professionals?? Nooo, that's what they sell, I've been suffering for 10 years from the consequences of a bad job with an implant, a job that they and a novice that they sold like an eminence advised me on. SCAMMERS!! About health, time and money, which is the only thing that matters to them, they wanted to solve my ten-year suffering with another budget, they don't have a specialist in periodontics, and they have been making me go through ten years of pain with deception, when they should have The implant was removed from the first one, with peri-implantitis, now although with great difficulty, expense and suffering, a good professional is trying to fix his disaster, less art and more professionalism. Nice!!... (Show more)

Maria De La Cruz - 4 years ago - Review Provided by Google Maps

Well, we don't know about your case, we have tried to locate it in our files based on the name and description you give, but it hasn't been possible, maybe if you left your last name we could do it.

Response from the owner3 years ago

At a fatal moment, I will tell you but today I thought I was dying, they called me at one noon, there was no patient, they made me wait an hour and when I go to say that when they attend to me they tell me that the material has not arrived????? I'm shocked because I'm old and unprotected, smiling from ear to ear I'll be fine with you. It's been hard because I'm sick.... (Show more)

Julia Rodenas Torres - 5 years ago - Review Provided by Google Maps

First of all, Mrs. Julia, I apologize for the delay. This was his eighth appointment at the clinic and on this occasion the laboratory had an unforeseen event in the process of finishing his work, which delayed the time of sending the finished work, something that we did not know until a few minutes before the time of delivery. we communicate it. We know that your case is particular and on other occasions, our staff has notified you by phone of the exact moment you are going to enter the office so that you do not have to wait in the air-conditioned waiting room. We are truly sorry that we failed you on this occasion and that you felt unprotected. We regret that you value the result of our work only because of this wait, since the delicate nature of your situation has kept us focused on you more than on a regular patient. We have put all our understanding and empathy into your case to be able to make your treatment viable to the extent that we can collaborate. However, we will try to make sure everything goes better at the next appointment and attend to it soon. Greetings

Response from the owner5 years ago

I went to replace the Onlay, first I was not able to install it, I needed 2 doctors, they broke my Onlay, then I fell off the same one at night again. Coming back another day I called to complain, they didn't answer my call at all... never again!

Peter Pan - 5 years ago - Review Provided by Google Maps

Good morning: We are very sorry to have had you as a patient, really! To start: We had a full day when he called us with an emergency, and we gave him the doctor's half-hour lunch break at 1:30 p.m. The inlay is not ours, and in addition to having come off, it was out of place. Dr Juan Carlos received you to assess the reason for the emergency, and because the doctor speaks perfect German and could understand you in your language. Once the problem was confirmed, Dr. Juan Carlos asked the prosthodontic specialist to adapt and cement the inlay. Dr. Guillermo cleaned it of cement residue before placing it. Since it did not fit, a situation that can occur for many reasons, it was adjusted, the margins were polished and cemented. You were not charged for the emergency consultation but only for the cementing. Unfortunately it came off again the next day. You wrote first thing in the morning requesting a refund of the money and since you did not receive an immediate response as to what you wanted (the person responsible was in surgery all morning) you stood here at noon shouting and disrespecting the terms and forms so that we would return the money. . Given your attitude, and since you did not want us to re-cement the inlay, we opted, without it being our obligation, to return the money and to return it to you in the hands of the long-suffering dentist who is going to treat you.

Response from the owner5 years ago

Implants in Tenerife?? In 4 years I have had catastrophic experiences with 3 expensive dental practices in Los Abrigos, Los Christianos & El Medano. Then the chief surgeon Victor was recommended to me by many people, who now repairs everything, including the inflamed implants, professionally, sensitively and for fair prices puts in order. I'm happy to drive and wait for an hour or more. I had already lost faith in honest, good dentists in Tenerife. I'm super grateful!!... (Show more)

Reni In Teneriffa - 6 years ago - Review Provided by Google Maps

Thank you, Reni

Response from the owner5 years ago

You wait an average of 1 and a half hours if you're lucky.

jose franco - 6 years ago - Review Provided by Google Maps

Dear José, your data is not registered in our Patient database, so it seems that you have not experienced any wait for a scheduled appointment. Our front desk staff remembers an unscheduled visit last Thursday where a consultation was requested. The patient was offered to return in an hour and a half later so that he would not have to wait in the clinic until the ongoing treatments were completed. If this is your specific case, you will understand that dentists must first finish the patients who are in the clinic undergoing treatment, and then be able to intersperse emergencies with scheduled appointments, applying the medical priority criterion according to symptoms. If you still consider that we have had a management failure, we appreciate your time in telling us and we sincerely apologize if the situation had been different.

Response from the owner6 years ago

Do you want movie teeth?...With movie dentists?...This is the place...

MACLO CORREAL - 9 years ago - Review Provided by Google Maps

Thank you very much, Maclo. 🤗 …

Response from the owner2 years ago

Magnificent staff. Very friendly and professional

Alexis Pérez von Thun - 9 years ago - Review Provided by Google Maps
See more...
Ask Now

Ask a Question

Question and Answer

See more...
Address: Centro Comercial Piedra Redonda, Carretera de las Arenas, S/N (junto a Lidl), Santa Cruz, Tenerife, 38400Canary Islands
Marker
Leaflet QanoMed
Miss Amaya Sáez
Miss Amaya Sáez

Mr Víctor Cubillo
Mr Víctor Cubillo