Alaxis Medical and Aesthetic Surgery

Singapore - Central Area
4.7 59 reviews

About Alaxis Medical and Aesthetic Surgery Alaxis Medical & Aesthetic Surgery was founded in 2005 by medical director, Dr Donald Ng. Providing effective and evidence-based treatments to help our patients look and feel their best in a safe and natural way, we are a patient-centric practice that embraces a philosophy that every one of our patients is unique and deserves a tailored approach. At Alaxis Medical & Aesthetic Surgery, we ... (Show more)

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4.7 (59 reviews)
4.9 
Staff
4.3 
Punctuality
5.0 
Communication
5.0 
Competence

  • all
  • wasted my time (1)
  • nice staff (15)
  • well-communicated (5)
  • high tech (2)
  • totally competent (6)
  • right on time (3)

Alaxis Medical and Aesthetic Surgery Reviews

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I have been here for getting laser treatment. Dr Donald is professional and patience doctor, feel great during treatment and the results of treatment. His team, especially Ms Cherry is friendly and provide professional service to her client. Highly recommended!

jess tan - a year ago - Review Provided by Google Maps

Effective leg IPL hair removal and face slimming treatment. Thank you Dr Donald and wonderful caring team. Very dedicated and listen to your needs. Not hard selling like others. Surprise to find out comprehensive aesthetic suite of services.

Wong Codee - a year ago - Review Provided by Google Maps

Recently did a Sofwave treatment with Alaxis which recommended by Dr Donald to regenerate my collagen naturally as I workout a lot and filler doesn’t last too long for those who train frequently. I can tell my forehead is noticeably fuller. Doctor and nurses are so kind and gentle so thumb up!!!

Shontel Chow - a year ago - Review Provided by Google Maps

Friendly considerate non pushy technically capable and good hands creating artistry ...

Albert Kean Jin Tan - a year ago - Review Provided by Google Maps

I had a consultation regarding plans for Vaser lipo, and I was very satisfied with the explanation given by the doctor, very detailed, I'm sure I'll do Vaser lipo procedures here. Also, the service from the staff was very friendly, making me feel comfortable. Thank you

Meijatina - a year ago - Review Provided by WhatClinic

I've been going to Alaxis for the past few months for pico and fractional lasers and I must say I'm very impressed by the great level of service, care, dedication and attentiveness that is demonstrated by Dr Donald Ng and his team. As lasers (esp. fractional laser) involve bleeding and pain, the medical team has went out of their way to ensure that my discomfort is minimised while at the same time ensuring that results are not compromised. After the 2nd laser session, I can already see visible improvements to my complexion and I'm really glad that I've chosen to place myself in the care of Dr Donald Ng and his team.... (Show more)

Jason - 2 years ago - Review Provided by Google Maps

Have been with Alaxis for a few years for facial and am totally loving it. Good service and great skills. Anna is always very detailed, patient and professional when performing facial services and I totally trust that I’m in good hands. Highly recommended!

chrysine10 - 2 years ago - Review Provided by Google Maps

Anna is very dedicated towards clients, enjoyed my facial with her.

Deys CHONG - 2 years ago - Review Provided by Google Maps

Thank you, Deys! Yes, Anna is highly skilled and cares for all her clients. We are glad to hear that you enjoyed your facials and had a positive experience!

Response from the owner2 years ago

I am a customer of Alexis through word of mouth from my friends. All of the staff there are professional and very friendly too. I do laser treatment regularly at Alexis. Dr.Donald is great. He does consultation to advice what kind of treatment is suitable for my skin condition. So far all treatment works great on my skin. Their facial service is very good as well. Great experience so far, especially from Anna, Chery and all. Because of this, I have been renewing services repeatedly until now.... (Show more)

Catherine Wong - 2 years ago - Review Provided by Google Maps

Thank you Catherine! We’re very happy that you have noticed great results. Yes, Dr Donald is very patient and he takes the extra effort to explain and provide advice based on the needs and concerns of our patients. We are proud of our medical team too! We look forward to continuing serving you with excellence for years to come! ❤️

Response from the owner2 years ago

I have been going to Anna for facials since 2016 under my friend's recommendation. Anna is very professional and recommends the right treatment based on my skin condition. I always enjoys my facial with Anna. She is sincere, not pushy and does not "hard-sell". Her colleagues are also very friendly and welcoming. Thank you Anna and all at Alaxis!... (Show more)

Px - 2 years ago - Review Provided by Google Maps

I personally enjoy the services received in this clinic. If you are looking for professional and friendly service, this is the place to go. Dr. Donald Ng who is a very professional medical doctor which will advise and address what you need, gentle and quick when performing all the treatments. He is supported by the wonderful team of friendly and professional staff. Every visit is a memorable experience. Thank you very much!... (Show more)

Mooi Tin Tan - 2 years ago - Review Provided by Google Maps

Thank you, Mooi Tin! Yes, Dr Donald is highly skilled and is a great listener. He makes recommendations based on the needs and concerns of our patients. We're proud of our staff too. Thank you so much and we look forward to serving you again!

Response from the owner2 years ago

I have been with Alaxis Medical & Aesthetics for more than 10 years. Their treatments are always priced reasonably and only recommend what we need , not pushy. They carry good products. Staffs are friendly and professional.

Shanie Teoh - 2 years ago - Review Provided by Google Maps

I have been going to Anna for just more than a year. She is always meticulous, attentive and every facial experience makes my face glow. I also appreciate that she is real and not at all pushy (as opposed to other facial places I go to before, big brands even) , and recommends services or products that suit your lifestyle. My definite go-to place for my facial!... (Show more)

Vanessa Lin - 2 years ago - Review Provided by Google Maps

I have been with Alaxis since 2008 for various laser/skin treatments with Dr Ronald and facial with both Grace and Anna. They provide amazing and professional services and most importantly, they don't hard sell! The fact that I have been with them for 14 years is a simple testament of how much I love them!... (Show more)

Jasmine Tan - 2 years ago - Review Provided by Google Maps

I have been a regular client at Alaxis for more than 10 years. Dr Donald is a knowledgeable, patient, ethical and easy-going doctor. I like that he does not push me into signing up for packages or do a treatment which I am not comfortable with. He constantly upgrades himself and is a very experienced doctor. The clinic also offers pampering facial treatments by friendly and caring therapists (esp. Cherry) who definitely know what they are doing. Thanks to Alaxis, my skin is in good hands.... (Show more)

inner dance - 2 years ago - Review Provided by Google Maps

It’s lovely to hear your kind words of appreciation. Yes, Dr Donald is very patient and he cares for the well being of our patients. His heart is to help patients make an informed decision to achieve their desired outcomes. We are proud of our facial therapists too and we’re glad our team has served you well. ❤️

Response from the owner2 years ago

Dr Donald Ng is a very skilled, professional and experienced medical doctor. He will take good care of your skin and unlike most other Aesthetics companies which will try to sell customers products and packages, Alaxis does not hard sell at all. Even when I ask him on certain products which his clinic carries. he will advise if they are suitable for my skin. I did co2 laser and upon realising there are some blemishes not removed, Dr Ng did the touch up free without any questions. And while doing co2 laser, he will also remove other blemishes such as oil clogs at no additional charges, so that my skin will be clearer. I am surprised and grateful at the extra mile he took to ensure I have clearer skin. I didn’t even know I had these blemishes until he told me so before removing them. This was my experience of my first visit 15 years ago. As I was impressed by his professionalism during my Co2 laser session, I subsequently went back to Alaxis to take up laser package. Alaxis’s laser package comprise many different lasers such as pico, dual yellow, q switched, long pulsed lasers all in one session and one package unlike other aesthetic clinics which will usually sell only one type of laser. While doing the laser, Dr Ng was very attentive and consultative and will often checked a few times during the session that the strength of the laser was alright. He will also make the effort to explain each of the laser and the purpose and benefit. I also like their follow up after each laser session to check on how my skin had reacted. When I first did my first laser session, I asked the assistants many many questions and they were very patient each time and professional in their replies. This is my 3rd laser package and the attentiveness of Dr Ng and his team had not decreased at all. His assistants are professional, friendly and willing to help. Dr Ng is a man of not many words when you first know him. That is also partly because he doesn’t hard sell his services or products. He gives his professional opinion and let customers make their own decision. Hence he may come across especially to new patients/customers as not helpful or friendly. Importantly, as a medical Aesthetic doctor, he is well versed and professional in his area. This can be seen from his customers who are mostly regulars and have been with him for many years. Each visit is pleasant and it’s nice to see improvement in my skin every month. Overall, Alaxis is very reasonably priced for the professional and excellent service. Importantly I know my skin is in good hands. Thank you Dr Ng, Anna, Grace, Chery, Rochelle, Joanne!!... (Show more)

Sumikko C - 2 years ago - Review Provided by Google Maps

Thank you so much for your kind words, Sumikko. We really appreciate the time you took to write such a detailed review. It warms our hearts to hear such amazing feedback. We’re so happy you loved your experience and we look forward to serving you again. ❤️

Response from the owner2 years ago

Been doing my facial at Alaxis for many many years since the old venue and is very happy with my therapist, Anna. She is a very experienced and knowledgeable beautician and takes very well of my face and skin. I'm glad that my sister has recommended Anna and Alaxis to me!

Rosanne Tan - 2 years ago - Review Provided by Google Maps

Thank you so much Rosanne! We are so glad that you are happy with your facial treatments with Anna and are grateful you chose Alaxis Medical & Aesthetic Surgery for your skin needs. We look forward to the next time we’re able to serve you again!

Response from the owner2 years ago

I was recommended by a friend and I really like the vibe of the clinic. I signed up for a package of laser sessions after one treatment as the prices are very transparent and reasonable for such an experienced Doctor. The whole experience was very pleasant. Highly recommended!

Anna Chua - 2 years ago - Review Provided by Google Maps

Thank you so much Anna! Yes, Dr Donald is very experienced and we’re so happy that you had a pleasant experience. We look forward to the next time we’re able to serve you again. ❤️

Response from the owner2 years ago

I have been with Alaxis for more than 12 years, consistently doing facials and also going for their laser treatments. Anna has been taking care of my complexion since day 1. I used to have bad acne problem and had been to a few beauty salons but it never subside completely. By word of mouth I get to know Alaxis and Anna did my first facial. She's very gentle throughout the facial, esp during extraction. My skin gotten so much better with time. Thereafter, I also did laser skin treatments with Dr Ng, for undereye dark circles and face. I have consulted Dr Ng several times due to other concerns about my skin and he has always been patient, advising the options I have and how the different treatments will help me. The ladies, Grace, Cherrie and a few others are also very warm and sweet!... (Show more)

Jeslyn Goh - 2 years ago - Review Provided by Google Maps

I have been getting my facial treatments done regularly with Cherie at Alaxis for the last 2 years and only have great things to say. Cherie and the team are friendly, professional and the treatment is always in line with my concerns and I leave feeling fantastic all the time. Highly recommend!:)

Kristina An - 2 years ago - Review Provided by Google Maps
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Address: 15 scotts road #06-03, Singapore, 228218Singapore
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Leaflet QanoMed
Dr Donald Ng
Dr Donald Ng

Dr Donald Ng
Aesthetic Medicine Physician
Dr Donald Ng

Dr Donald Ng is a MOH-accredited General Practitioner with special interest in aesthetic medicine. Dr Donald received his Bachelor of Medicine and Surgery at National University of Singapore and completed his Diploma in Dermatology and Masters in Practical Dermatology at University of Cardiff, Wales, United Kingdom. He is constantly looking for better and more effective treatments and believes in seeking as much training as possible as he knows that the standard in this field is high and there are many more experienced doctors than himself. To this endeavor, he has taken formal fellowship training and board examinations in cosmetic medicine and surgery. He is a skilled and experienced physician, having worked and trained with prominent doctors in the aesthetic medical arena for over 20 years. He counts himself fortunate to have many mentors in Japan, Korea, Taiwan, and Thailand as these countries represent uniquely asian cosmetic surgery which is distinctly different. He was also trained in liposuction in Belgium, Italy and Canada. He is considered to be one of the senior local aesthetic practitioners and specialises in achieving a natural rejuvenated look to address facial ageing, skin health, hair loss and body concerns, equally for women and men. Dr Donald is approved by MOH to perform liposuction, threadlifts, fat transfer to the face and a wide variety of minimally invasive procedures.

Specialities
Cosmetic Laser Procedures Anti-Aging Medicine Cosmetic Surgery Hair Transplant Surgery