Affinity Dental Clinics Alabang

Philippines - Muntinlupa City
4.5 64 reviews

About Affinity Dental Clinics Alabang Affinity Dental Clinics Alabang is our state of the art center for dental care in the south. Located in the peaceful and high-end enclave of Westgate, our Alabang Dental Clinic is perfect for those who wants a hassle free appointment with the dentist. Our dental clinic is a center of excellence that provides multi-specialty services from the basic treatments to more complex procedures such as Oral... (Show more)

  • Reviews
  • Services
  • Contact
  • Q&A
  • Staff
Service - Visit Price
Invisalign $2675
Dentures $178
Bone Graft $624
Orthodontics $107
Fillings $14
Dental Implants $1070
Dental Bridges $268
Dental Crowns $178
Dental Sealant $18
Dentist Consultation $9
Extractions $27
Teeth Cleaning $27
Veneers $143
Root Canals $161
Sinus Treatment $624
Dental X Ray $14
4.5 (64 reviews)
5.0 
Staff
5.0 
Punctuality
4.3 
Communication
5.0 
Competence

  • all
  • nice staff (4)
  • high tech (1)
  • well-communicated (6)
  • bad communication (2)
  • totally competent (2)
  • right on time (2)

Affinity Dental Clinics Alabang Reviews

Write a Review

Friendly Staff with modern equipment. Me and my wife are satisfied with the service plus they accomodate us at the same time so we don't have to wait that long.

Daniel Victor Sese - a year ago - Review Provided by Google Maps

Between here twice and dental nurses and the staff are lovely. They are very helpful in eager to connect with clients. Very happy with their service!

Djenaba - a year ago - Review Provided by Google Maps

no HMO accreditation..

mckhoy Gonzales (Ondoy) - a year ago - Review Provided by Google Maps

We are a private clinic and prefers to provide the best specialist service to our patients. We are not affiliated with HMOs to ensure we are able to serve our private patients. May we know why this should merit a negative review? If you have an HMO card, you should look for an accredited dentist of your choice. You should rate them instead for their service. Thank you.

Response from the ownera year ago

I would like to share my recent experience at Affinity Dental Clinic, where my younger sister had her dental appointment. My sister has always been terrified of going to the dentist due to multiple unpleasant experiences in the past. However, she had a wonderful experience at Affinity Dental Clinic. Dr. Jana handled my sister's dental procedure with utmost care. She took the time to explain the process to my sister in a child-friendly manner and even cracked a few jokes to ease her anxiety. The entire staff at the clinic, from the receptionist to the dental assistants, are incredibly friendly and welcoming.... (Show more)

Maria Luisa Santos - 2 years ago - Review Provided by Google Maps

Receptionist has an attitude problem. I asked if they accept walk ins. She replied they’re already closed. Had she been more accommodating then she would’ve known I wasn’t referring to that day but she quickly dismissed me to say they’re already closed. Note that it was only past 4 at that time and they close at 6pm. The person who handles appointments is just as bad. Her only focus is for her not to have a hard time in pencilling in appointments to the client’s detriment. As a business, they don’t know anything about giving a good customer experience. Clinic probably makes so much money that they don’t need any more clients. They won’t be bothered to answer calls.... (Show more)

C S - 2 years ago - Review Provided by Google Maps

Dear Sir/Madam, Thank you for your feedback. We welcome your report regarding this incident with our employee. We shall investigate what actually happened and issue the necessary corrective action for the concerned staff. While we do close at 6 pm, the clinic may have had prior appointments booked and/or ongoing procedures. Regardless, our staff should have not dismissed your inquiry and should have offered you available future schedules. Affinity Dental takes pride in our customer service and ensures that such standards are practiced by all. If we can assist you with your concern, please dont hesitate to contact us at customerservice@affinitydentalclinics.com. Again, our sincerest apologies.

Response from the owner2 years ago

The clinic provides great services and is a pleasant environment! Dentist and assistants are very accommodating. Probably the best dental clinic! Thank you so much.

doryn sanchez - 2 years ago - Review Provided by Google Maps

I went in this clinic twice my life, 1st i had my tooth extraction and the dentist is not that good, he had trouble removing my tooth. I regularly go to dental clinic but this was my 1st time in this clinic and 1st time to see that young dentist is having trouble removing my tooth. and not just that, i was also surprised that the infection fee is worth 1000 and tooth extraction is 5600+ for 1 tooth, i was so surprised that this clinic is over price for their service. the 2nd time i went again this month only to have my oral cleaning and they charged me more than i thought again, am also not satisfied with their cleaning. they are afraid to clean my veneers which i had in other clinics. The reason i went to this clinic is because they have good reviews and never imagine its over rated. I've been in many dental clinics in my life but this one disappointed me, its not about the price that disappoint me but the service provided, their tools or machines is not also as advanced as i thought.... (Show more)

Mariz G - 2 years ago - Review Provided by Google Maps

no one can answer my call, always call rejected

paul santos - 3 years ago - Review Provided by Google Maps

Hi. We are sorry we cannot attend to all calls at the same time. We do receive a lot of calls and messages daily. Like most patients, you may contact us for appointment requests and non-urgent concerns by texting or sending us a viber message instead. You can also email us. πŸ“« Unit 206, 2nd Floor, Westgate Hub Mall, Filinvest Corporate City, Alabang-Zapote Road, Muntinlupa City ☎️ (02) 8241-2478 πŸ“±(0919) 098-2706 πŸ“© alabang@affinitydentalclinics.com Thank you.

Response from the owner3 years ago

I just read your response to my review 7months ago. I did ask what the 1,000 is for and was given the answer of eye cover, gloves, pen. Infection control should have been in placed anyway considering it's a dental clinic whether pandemic or not. There may be "additional" infection control that merits additional fee but this should have been advised to the patients at the time of setting the appointment instead of the day of the appointment so there's no "bill shock". I have of course asked other dental clinics re any additional charges 7 months ago and additional fee differs but all less than 800 pesos. I was able to find another clinic to replace the loose bridge I had with your clinic in 2017 with implants. Hope this review helps. Keep safe.... (Show more)

TMM TMM - 3 years ago - Review Provided by Google Maps

Hi. Thank you for your message. We only want to note that 7 months ago, the cost of supplies specially for infection control was very high. It was a time of great uncertainty and the height of the pandemic (without vaccines yet.) Since then, our infection control fee has been adjusted to P700. While we do not wish to compare standards, please note that we implement heightened, redundant and rigid infection control protocols for everyone’s safety. Thank you. Keep safe.

Response from the owner3 years ago

Very professional

Rainer Mueller - 4 years ago - Review Provided by Google Maps

My daughter and myself have been going to Affinity Alabang in the last few years. We're very happy with our dentist. The reason I'm giving a 3 star review because, during this pandemic they're charging a 1k PPE/disinfectant fee (eye cover, gloves, pen) which I think is very expensive and I feel is also opportunistic. I have booked today's appointment last Oct. 27 but they only told me about the fee this morning Nov 5. They advised me that this charge is as per their pandemic protocol as per their management. I cancelled my appointment this afternoon because of this charge.... (Show more)

Ma. Theresa McBean - 4 years ago - Review Provided by Google Maps

Dear Ms. Mc Bean, First of all, we thank you for being a patient of our Alabang clinic for the past few years. We are delighted to know that you and your daughter have been served well by our clinic. We understand your disappointment with regard to the P 1,000 Infection Control fee that we charge because of the heightened precautions in terms of materials, equipment and rigid protocols we are implementing due to COVID-19. Unfortunately, the precautions whilst costly is necessary for us to ensure the safety of our patients and staff. Allow us to clarify that this charge is not only for the brand new disposable PPEs provided to patients. The charge is computed for the entire cost of Infection Control which goes beyond the PPE provided to you. The Infection Control charge allows us to properly implement a rigorous process to prevent infection. This includes ensuring that the PPEs worn by the dentist and staff attending to a patient are always new or newly disinfected to prevent cross contamination between patients. Our staff also wears double masks and gloves that are disposed after every patient. Once we accept a patient, please also note the length of time we dedicate to fully disinfect the dental treatment room. From cleaning, surface disinfection, UV sterilization to replacing every disposable surface barrier inside the room, the entire disinfection process takes over an hour to finish. This, unfortunately, impacts on our efficiency since we are not able to accept as many patients as we can due to the disinfection process. We hope you would also see the equipments we have installed to manage aerosols in our clinic. From the industrial air purifier, individual room air purifiers, extra oral suction machines, ceiling ventilation, UVC lights, etc., all these have costs that have to be considered in our Infection Control charge. We apologize that the additional charge puts additional financial burden on patients. We are sorry but it is inevitable and inescapable given the pandemic. Performing dental procedures places our staff at risk since it involves treating the oral cavity of patients. Poor infection control can also lead to cross contamination that can expose our patients to infection. Our rigid infection control protocols are necessary to ensure the safety of our staff and patients. We hope you understand and appreciate it’s importance. Thank you.

Response from the owner4 years ago

Dentists are caring and are really great at their work. The facility is clean and homy. Everyone is friendly and welcoming.

Benjamin Joshua Marinas - 5 years ago - Review Provided by Google Maps

It's not a good experience. It's my first time cleaning my teeth . First problem them told me 1pm but I wait for until 1:30pm.second problem there's no price and I ask how much if I cleaning my teeth . The receptionist told me 1500p but when I finished them told me 2000p because I have many tooth stones. How did I know more or less? just the doctor told u it's depends them.... (Show more)

ε‡ŒθΆŠιœ„ - 5 years ago - Review Provided by Google Maps

Thank you for your feedback. We apologize that you waited. Please be reminded that you were a walk-in patient that had no appointment. Upon your insistence, you were accommodated by the reception but told you that the dentist will be available from 1:00 to 1:30 pm. Please note that we will not compromise treatment of pre-scheduled patients who have long sought their appointments with us days or weeks before. Second, regarding your cleaning. Please note that a dental clinic is not a hair salon where prices are fixed. Quoted rates are just starting prices and may be adjusted depending on the difficulty or severity of the case at hand. There is no way for us to quote you an exact price without the dentist actually seeing you. In your case, the dentist that treated you found your case more difficult or severe than an ordinary cleaning. This can be expected in your case because as you said, β€œit was your first time cleaning your teeth.” May we remind you that for good oral hygiene, you should at least visit a dentist at least twice a year for cleanings. We hope you understand that there are no other professionals licensed by law to treat dental conditions than dentists. Dentists are highly educated, trained and licensed to tell you what your dental condition is and how it should be treated. As the patient, would you be able to diagnose and treat your own dental condition? Respect please. Thank you.

Response from the owner5 years ago

I wouldn't usually write a review after going to the dentist but after my visit to Affinity Dental Clinics Alabang last week I feel I must. I had a check up and an oral prophylaxis and the sheer professionalism carried out by the dentist Richelle Ramirez was of the highest standard I have ever come across. The advice she gave was beyond my expectation and the actual clean itself was just incredible. She is the best dentist ever! 😁... (Show more)

Dagnarok Gaming - 5 years ago - Review Provided by Google Maps

Excellent service!

Judy Ann Rey - 6 years ago - Review Provided by Google Maps

Visited the Affinity Dental Clinic in Alabang for the first time to get a routine cleaning and everything went splendidly. From the warm welcome of their secretary, Vanessa to the chic waiting room to the easy breezy cleaning of Doc. Carla - everything was perfect! They have a television set up so you can watch Netflix while you wait in the chair during your cleaning or treatment so you do not even notice time flying by. I needed to have fillings done to some of my teeth that day as well and Doc. Carla performed everything quickly and accurately making sure that I was comfortable the whole time. I would recommend this clinic to any one in the area who needs their treated with TLC. Will definitely be returning!... (Show more)

Francesca Atendido - 6 years ago - Review Provided by Google Maps

Thank you very much Cheska. It was a delight to have you at our clinic. We hope to see you again. Take care.

Response from the owner6 years ago

Superb dental experience with very accommodating nurses and dentists! Looking forward for my next extraordinary dental appointment with Affinity Dental Clinic Alabang! Affinity Dental made me more confident with my smile.

Sharif Daryl - 6 years ago - Review Provided by Google Maps

I Love Affinity Dental. to me its the best dental clinic in the Philippines. Highly recommended.

Sammie - 6 years ago - Review Provided by Google Maps

THE BEST DENTAL CLINIC 😊 …

Jhoann Ragos - 6 years ago - Review Provided by Google Maps

Best dental clinic ever πŸ˜ŠπŸ‘ …

Coleen Angustia - 6 years ago - Review Provided by Google Maps
See more...
Ask Now

Ask a Question

Question and Answer

See more...
Address: Unit 206, 2nd Floor, Westgate Hub Mall, Filinvest Corporate City,, Alabang-Zapote Road, Muntinlupa, Metro Manila, 1781Philippines
Marker
Leaflet QanoMed
Ms Freyja Bagabaldo
Patient Services Manager
Ms Freyja Bagabaldo