Aestomed

I have Dr. Bauer was contacted about removing some hemangiomas. I felt like I was in good hands right from the preliminary interview. The doctor explained to me at eye level how laser treatment works for blood fungi and seemed both authentic and empathetic. There was no waiting time either during the preliminary consultation or before the treatment (a few days later). The treatment itself was short and painless. Immediately afterwards there was little change to be seen in the lasered areas, but after a few weeks - as announced in the preliminary consultation - all the blood fungi had disappeared. I am very satisfied with the result and can highly recommend the laser outpatient clinic.... (Show more)

I am so disappointed. Had an underarm botox treatment to help my sweating. Unfortunately it did not work at all. Dr. Bauer was so kind during the treatment, but when I wrote an email later asking for advice as the treatment did not work, she never replied.

I have been a regular customer here for many years and I am very satisfied with their wrinkle removal and eyebrow cleaning projects. Their team is friendly and professional, their instruments and products are the best, highly recommended!

I can only agree with the many positive words here. Ms. Dr. Bauer explains things very well, is empathetic, responds to the individual needs and ideas of the patients and is definitely not one of those beauty docs who imposes X unnecessary treatments on you. All in all great experience!

Mr. Mag. Bauer is the friendly gentleman on the phone who is also the managing director of Aestomed. His wife is the attending physician, Ms. Zuzana Bauer. What makes him angry is that since 2019 he has been suing various doctors and institutes for unfair competition throughout the aesthetics industry. He does this together with RIHS Rechsanwalt GmbH (Dr. Georg RIHS), which will apparently receive part of the lawsuit amount if the case is successful. Specifically, it is about other Viennese doctors and institutes offering services that Aestomed also offers. Since Aestomed is classified as a HOSPITAL, but is less visited, this is likely to displease Mr. Bauer, which is why he has decided to sue his competitors so that they can take their offers off the market - all of which has so far been unsuccessful. Dear Mr. Farmer! Please improve your services and your image to rise from the abyss - instead of dragging reputable providers into the dirt. The reviews on Google also speak for themselves - either these are accounts that have only given a single 5-star review, or real reviews that give you a disgrace. Pooh!... (Show more)

I am thrilled with Dr. Bauer and can recommend her with complete satisfaction! Professional advice and treatment! Absolutely top!!

I was charged €100 in advance for the consultation alone. During the consultation (10-15 minutes) 3 lasers were presented. After the attending doctor examined my concerns, she decided which laser she would like to use. During the conversation, she explained to me very kindly that my problem (red spots around the nose) was a minor matter and that, in her opinion, it probably only needed treatment. Cost 200,-. After the lasered areas have healed, no improved result is visible. I contacted the practice again by phone, explained the problem and was asked to come back to the practice. There the treating doctor confirmed that there was no improved result and suggested further treatment with a different laser, although I would have to pay another 200 for it. I didn't agree with this and didn't feel like I was well advised or treated because the first treatment had no results and they didn't agree with me about the price. That's why I can't recommend the practice.... (Show more)

I was there to look at the institute and make an appointment for laser treatment. The owner and his wife were friendly. However, the way the invoice was put together seemed very suspicious to me. On the one hand, it was advertised that you get a package, i.e.: use of the laser and material costs, on the other hand, I was told that I had to buy antibiotics and Emla ointment myself, which would be used BEFORE and on the day of the treatment. There was a lot of tampering with the treatment contract (handwritten passages were deleted and new ones were added). That seems unprofessional. Each step is charged separately here. Unfortunately, that's not how you win customers. I ended up having the treatment done by an experienced dermatologist (privately) and even kept several hundred euros in my wallet. And that means something in Vienna.... (Show more)

The gentleman who takes the phone calls is very unfriendly and rude. Although I had previously discussed with Ms. Bauer that I could cancel the appointment (because I had my wisdom tooth pulled out a week ago and I'm still in pain), he said that I would have to pay cancellation fees must !!! Shameless and unfriendly! I don't recommend it!... (Show more)

Before making an appointment, I read through the reviews from which I saw that the reviewers were looking forward to the treatment after friendly advice. Five stars were given in advance, and the design of the homepage was even praised! I would have been interested in the reports AFTER the treatments. Very suspicious, I'll contact another institute. I'm curious to see how soon my comment will be deleted. In order to be able to post I had to give it a star!... (Show more)

I found out about laser hair removal from Aestomed and received very competent advice; both technical and organizational questions were discussed patiently and in detail. I felt very comfortable throughout the entire conversation.

I was looking for tattoo removal options and information. I found a lot of useful information on the Aestomed website very quickly and easily and was able to get an overview of this topic!

I think the website is great and the information about permanent hair removal, which I'm currently interested in, is particularly informative. There's nothing to complain about and I'll definitely keep that in mind when choosing the right institute.

I got advice there about tattoo removal... very competent, friendly and helpful advice. I would definitely recommend it as I felt like I was in good hands.

I would like to have my legs (upper and lower legs) lasered and feel very cared for at Aestomed. All questions about the process and costs were answered in detail and in a friendly manner and I have a good feeling before my first treatment.

After much consideration, I decided to have permanent hair removal on my legs. All questions I had were answered very nicely and comprehensively, sometimes even before I could even ask them. It is very easy to make an appointment online and can be made at short notice - a big plus point for me. I'm really looking forward to the treatment and the results!... (Show more)

Haven't been there in person, but the website offers a lot of information about tattoo removal, and a price table is also available!